Dedicated Onsite Engineer

At Worksighted, we are passionate about helping people do their best work. We are a relationship-driven Managed Service Provider (MSP) for IT Services based in Michigan. We work hard, but we don't take ourselves too seriously.

We are looking for a Dedicated Onsite IT Engineer who will be the primary face of Worksighted, fully embedded within a single enterprise client's environment. This role's primary responsibility will be to set up iPads and other mobile devices for new users, provide first-touch technology orientation, manage local inventory, and offer real-time support for onsite hardware, software, and user-related issues.

Who You Are :

• You are bilingual in English & Spanish.
• You have a High School Diploma or GED.
• You have at least one (1) year of experience delivering in-person customer service in a role related to technology or IT support.
• You have basic knowledge of Windows & Mac Desktop & Server operating systems.
• You understand and can troubleshoot various basic technical problems.
• You have a basic knowledge and understanding of security best practices.
• You have a customer-first orientation and the ability to communicate effectively.

What You're Accountable For :

What You'll Use :

Why You'll Love Worksighted :

We are an equal opportunity employer and welcome applications from diverse candidates.

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