Sr. Product Manager

First Entertainment Credit Union is looking for a strategic and result-driven

Sr. Product Manager- Deposits & Pricing to lead and grow our credit union and entertainment-focused financial services. This role requires expertise in product management, business strategy, process optimization, vendor management, and P&L oversight—all while delivering tailored financial solutions that meet the unique needs of credit union members and entertainment industry professionals.

The ideal candidate has a deep understanding of member-focused financial products, digital banking, and payment solutions and is comfortable navigating the dynamic financial landscape of the entertainment industry, such as irregular income patterns, royalty structures, and industry-specific lending solutions.

This is a full-time, hybrid opportunity reporting to the VP of Product and is based in Hollywood, CA. The targeted salary in California is between $110,000 to $130,000.

Responsibilities

• Execute a strategic roadmap for credit union financial services, with a focus on entertainment professionals’ unique banking, lending, and wealth management needs.
• Support management of the P&L, ensuring sustainable revenue growth while maintaining member-first financial solutions.
• Drive agile product development to enhance digital banking experiences and introduce innovative financial products for members.
• Monitor entertainment industry economic trends and credit union best practices to drive competitive positioning.
• Oversee and streamline operational processes, ensuring compliance with NCUA regulations, state financial laws, and entertainment industry-specific financial requirements.
• Manage third-party vendor relationships, including payment processors and digital banking platforms.
• Champion process automation and efficiency, improving member experience while reducing operational costs.
• Work closely with internal credit union teams, entertainment unions, guilds, and industry associations to align financial services with members’ evolving needs.
• Partner with technology teams to drive digital transformation, ensuring seamless banking experiences for entertainment professionals with unpredictable income streams.
• Collaborate with marketing and community outreach teams to enhance member engagement and drive financial literacy for entertainment industry workers.
• Support and drive meaningful insight research and development
• Develop and maintain key performance indicators (KPIs) to track and report on business unit success in loan growth, deposit expansion, member satisfaction, and operational efficiency.
• Deliver insightful financial and operational reports to credit union leadership, ensuring transparency and data-driven decision-making.
• Assess market trends, competitor offerings, and member behavior to refine and enhance product and service offerings.
• Perform other tasks as assigned.

Requirements