Lead Site Reliability Engineer-2

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Site Reliability Engineer-2

Overview

This is a Lead Cloud Operations Engineer role ( Lead SRE Engineer role) that will be manage Cloud Platforms in Mastercard and provide operational support to multiple customer applications and products on the platforms. The candidate will work towards strengthening Mastercard’s Cloud Platforms and Automate Deployment, Observability and other tasks

Role :

The L3 Cloud Operations Engineer role has to fulfil below major objectives

• Support Change Management on the platform
• Review and provide inputs on overall design and observability of the platform
• Operational support for platform and workloads / products hosted on the platform

Automate manual activities

Troubleshooting and Root cause analysis

Problem management

Responsibilities

Review and provide inputs on design and architecture of cloud Products

Support Kubernetes Platforms such as EKS, AKS and Open Shift

Additional responsibilities

Supporting application teams deployed on Cloud Platforms

Troubleshoot day to day issues on the cloud

Ensuring safety and soundness of the platform

Service Management, Process documentation, Knowledge documentation

Collaborating with Engineering teams for defects, new features and operationalise them

Respond to issues in a timely and efficient manner with the assistance of other team members and other Mastercard resources with the goal to minimise the impact to our customers.

All About You

Experience in Designing, Migrating Applications from On Prem Environment to Cloud Platforms

Strong Understanding of Kubernetes Platform and scaling of applications on AKS, EKS

Good understanding of Security on Kubernetes Platform

Experience with Observability tools such as Dynatrace, SPLUNK.

Advance level understanding of Cloud Platforms, DevOps process, CI / CD platforms, Kubernetes, Cloud Networking, IPAM and Policy Management, PCI and audit process, Cloud Security and Cloud Security Posture Manangement

BS Degree or equivalent combination of experience and formal education.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include : 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Purchase, New York : $112,000 - $187,000 USD

O'Fallon, Missouri : $97,000 - $163,000 USD