Supplier Recovery Coordinator & Systems Administrator

Job Description

Job Description

Blue Bird (NASDAQ : BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world – 25 million children twice a day – making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 25,000 propane, natural gas, and electric powered buses sold. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird's complete product and service portfolio, visit www.blue - bird.com .

JOB SUMMARY

Reporting to the Warranty Manager, this role is responsible for managing the supplier warranty process to maximize supplier reimbursement for Blue Bird incurred warranty expense due to supplier defects and part failures. Additional responsibilities include, but not limited to, maintaining and updating the warranty and systems software, processing warranty claims and other warranty related tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage the supplier warranty recovery process
• Manage all supplier warranty claims
• Manage the warranty part return process
• Create and maintain supplier warranty KPI metrics
• Create ad-hoc warranty data analysis to communicate findings clearly and concisely
• Maintain and update tables within warranty software management system
• Develop basic coding to create warranty metric reporting within QlikSense application
• Administer the Blue Bird warranty policies and procedures fairly and consistently with the dealers, service centers, suppliers and customers
• Perform other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES FOR SUCCESS

BASIC EDUCATION AND EXPERIENCE REQUIRED

PREFERRED EXPERIENCE

WE VALUE

INCLUDES

Blue Bird® is an equal opportunity employer and makes employment decisions on the basis of merit. We strive to have the best available talent in every job based on the Knowledge, Skills and Abilities each person brings. Blue Bird is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination in all forms.

All candidates must be a U.S. citizen or permanent resident. Candidates must be authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.

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