Talent.com
Customer Service Representative

Customer Service Representative

Conduent State & Local Solutions, Inc CareersNewark, NJ, United States
17 hours ago
Job type
  • Full-time
Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Description for Internal Candidates

Customer Service Representative

Onsite in Newark, NJ

Hourly rate $16.50 / hr, which may be below your state's minimum wage.  Please take this into consideration when applying.

What you get :

  • Full-time Employment with Benefits day one including paid Holidays.
  • $16.50 / hr
  • Bilingual in Spanish $17.50 / hr
  • Paid Training
  • Great Work Environment

Requirements :

  • Must be at least 18 years of age or older.
  • Must have a High School Diploma, or equivalent.
  • Must be able to submit to a background check and drug test.
  • Must be able to work 10 : 15am to 7 : 15pm any day of the week
  • Summary :

    As a call center representative, you will be supporting our client’s customers as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

    What you will be doing :

  • Respond to all tolling and / or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner.
  • Maintain a thorough knowledge of the company and client programs, policies, and technology.
  • Communicate effectively in a warm and empathetic manner.
  • Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
  • Provide support to other positions / operations in cases during heavy workloads or absences.
  • People who succeed in this role have :

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease
  • Love helping people and guiding them to the best solution for their issue
  • Are excited by innovative technology
  • Provide calm conflict resolution and problem solving for frustrated customers
  • Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers
  • Can commit to 100% attendance for three to five weeks of paid training
  • Join a rapidly growing organization that can support your career goals

    Apply Today!

    Pay Transparency Laws in some locations require disclosure of compensation and / or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and / or sick time. The estimated salary range for this role is $16.50 / hr.

    Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

    For US applicants : People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded :    click here to access or download the form .  Complete the form and then email it as an attachment to  FTADAAA@conduent.com . You may also  click here to access Conduent's ADAAA Accommodation Policy .

    Create a job alert for this search

    Customer Service Representative • Newark, NJ, United States

    Related jobs
    • Promoted
    Customer Service Representative II

    Customer Service Representative II

    VirtualVocationsStaten Island, New York, United States
    Full-time
    A company is looking for a Customer Service Representative II - RGA (remote USA).Key Responsibilities : Responds to and resolves customer / sales requests including returns, pricing credits, damages...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocationsAstoria, New York, United States
    Full-time
    A company is looking for a Remote Customer Service Representative.Key Responsibilities Anticipate customer needs and deliver exceptional service Handle incoming calls, addressing customer inquir...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    JouléBridgewater, NJ, US
    Full-time
    Job Title : Customer Service Representative Location : Bridgewater, New Jersey Type : Contract To Hire Responsibilities : Responsible for day-to-day Customer Service activities, including ensuring all ...Show moreLast updated: 4 days ago
    • Promoted
    • New!
    Customer Service Representative I

    Customer Service Representative I

    Heidelberg MaterialsSparta, NJ, US
    Full-time
    Heidelberg Materials is one of the world's largest suppliers of building materials.Heidelberg Materials North America operates over 450 locations across the U. Canada with approximately 9,000 employ...Show moreLast updated: 12 hours ago
    • Promoted
    Healthcare Customer Service Representative

    Healthcare Customer Service Representative

    VirtualVocationsYonkers, New York, United States
    Full-time
    A company is looking for a Healthcare Customer Service Representative - Remote.Key Responsibilities Connect with customers via phone, email, chat, and social media to resolve inquiries Calmly de...Show moreLast updated: 30+ days ago
    • Promoted
    Health Care Customer Service Representative

    Health Care Customer Service Representative

    VirtualVocationsElizabeth, New Jersey, United States
    Full-time
    A company is looking for a Health Care Customer Service Representative to join their remote team.Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Resp...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Customer Service Representative

    Customer Service Representative

    Conduent State & Local Solutions, Inc CareersNewark, NJ, US
    Full-time +1
    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 19 hours ago
    Customer Service Representative

    Customer Service Representative

    Mr. RooterFreehold, NJ, US
    Full-time
    If you are looking for a new career where you can get coaching and training for a job that’s in demand, we are looking for you!. Apply today to join the team at Mr.We are looking for the best people...Show moreLast updated: 21 days ago
    • Promoted
    Provider Customer Service Representative

    Provider Customer Service Representative

    VirtualVocationsJackson Heights, New York, United States
    Full-time
    A company is looking for a Provider Customer Service Call and Chat Representative.Key Responsibilities Serve as the advocate for providers by resolving issues efficiently and demonstrating accoun...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - PT

    Customer Service Representative - PT

    Avis Budget GroupNewark, NJ, US
    Full-time +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service Representative

    Remote Customer Service Representative

    VirtualVocationsNew York, New York, United States
    Remote
    Full-time
    A company is looking for a Remote Customer Service Representative.Key Responsibilities Manage a high volume of inbound calls and assist customers with inquiries Provide accurate information rega...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative (Level III)

    Customer Service Representative (Level III)

    Axelon Services CorporationPennington, NJ, US
    Full-time
    Looking for candidates who can start ASAP.This is an on-site / hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able ...Show moreLast updated: 19 days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Council of IndustryNew York, NY, US
    Full-time
    Customer Service Representative (Spec Builder).Hey there! Are you someone who is organized, loves diving into details, managing projects like a pro, and communicating with customers like a champ? I...Show moreLast updated: 30+ days ago
    • Promoted
    Selling - Customer Service Representative

    Selling - Customer Service Representative

    Chefs' WarehouseBronx, NY, US
    Full-time
    Customer Service Representative.Our growing organization is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can lis...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    ChubbReadington Township, NJ, US
    Full-time
    The PRS Underwriting General Support Coordinator is responsible for assisting the underwriting centers in growth and profitability by performing functions that were traditionally handled in the Per...Show moreLast updated: 19 days ago
    • Promoted
    Call Center Customer Service Representative

    Call Center Customer Service Representative

    JobilityPrinceton, NJ, US
    Full-time +2
    Customer Service Representative.This is a temporary six-month position with the potential to transition into a permanent, full-time role with additional benefits. Excellent verbal and written commun...Show moreLast updated: 1 day ago
    • Promoted
    Customer Service Representative - FT

    Customer Service Representative - FT

    Avis Budget GroupNewark, NJ, US
    Full-time +1
    Avis Budget Group Job Opportunity.Monthly Commission Opportunity Shift Premium May Apply.Immediately hiring! If the idea of spending the day sitting behind a desk in a call center or working as a c...Show moreLast updated: 30+ days ago
    Customer Service Representative

    Customer Service Representative

    Suburban Pest ControlYonkers, New York, United States
    Full-time
    Quick Apply
    Customer Service Representative.Full-Time - $18-$25 / hour + Commission.Suburban Pest Control is looking for a motivated, friendly, and goal-driven Customer Service Representative (CSR) to join our t...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Customer Service Representative

    Senior Customer Service Representative

    VirtualVocationsElizabeth, New Jersey, United States
    Full-time
    A company is looking for a Senior Customer Service Representative.Key Responsibilities Review and research incoming healthcare claim calls from providers while navigating multiple computer system...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocationsNewark, New Jersey, United States
    Full-time
    A company is looking for a Customer Service Representative - Remote.Key Responsibilities : Provide information about SNAP EBT transactions to customers Deliver exceptional customer service by add...Show moreLast updated: 30+ days ago