Talent.com
Member Services Representative - Oconomowoc

Member Services Representative - Oconomowoc

Planet Fitness OconomowocOconomowoc, WI, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

    • Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

    • Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter cleaning chemicals during shift.

    • Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
    • Create a job alert for this search

    Member Service Representative • Oconomowoc, WI, US

    Related jobs
    • Promoted
    Members Services Representative - (Brookfield Capitol)

    Members Services Representative - (Brookfield Capitol)

    Planet Fitness BrookfieldBrookfield, WI, US
    Full-time
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...Show moreLast updated: 30+ days ago
    • Promoted
    Traveling Retail Representative - Overnight

    Traveling Retail Representative - Overnight

    The Retail Odyssey CompanyPleasant Prairie, WI, US
    Full-time
    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist - Economic Support

    Customer Service Specialist - Economic Support

    Dodge CountyJuneau, WI, United States
    Full-time
    Position Open Until Filled - Application Review Date : .Please submit Resume and Cover Letter with application.Work Week is Thursday - Wednesday : 8 : 00am - 4 : 30pm. Fantastic ES Team with Great Culture....Show moreLast updated: 7 days ago
    • Promoted
    Jefferson Service Facilitator

    Jefferson Service Facilitator

    Professional Services Group & Community Impact ProgramsJefferson, WI, United States
    Full-time
    Are you passionate about helping individuals and families achieve their greatest potential? Do you want to make a real difference in your community? Join our team with Professional Services Group!....Show moreLast updated: 30+ days ago
    • Promoted
    1st Shift - General Labor

    1st Shift - General Labor

    Staffing Support SpecialistsHartford, WI, United States
    Full-time
    General laborer duties may include cleaning job areas, loading and assembly of.Execute daily work instructions received from shop manager / supervisor in a timely manner. Dissemble steel pieces from s...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Customer Service Representative - Waukesha

    Licensed Customer Service Representative - Waukesha

    The Auto Club GroupWaukesha, WI, United States
    Full-time
    It's a great time to join AAA The Auto Club Group!.JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD.Join America's most trusted brand with over 100 years of service.Why Choose AAA The Auto Cl...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    Staples, Inc.BURLINGTON, WI, US
    Full-time
    Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, s...Show moreLast updated: 2 days ago
    • Promoted
    Guest Service Cashier

    Guest Service Cashier

    Buffalo Wild WingsGermantown, WI, US
    Part-time
    In most jobs, everyone doesnt spontaneously erupt into applause and start raining down high-fives.At Buffalo Wild Wings, thats just a Thursday night. This is the place to start the next phase of you...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!

    DynataWhitewater, WI, US
    Full-time
    Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 21 hours ago
    • Promoted
    Bank Sales & Service Representative (Universal Banker)

    Bank Sales & Service Representative (Universal Banker)

    First Citizens BankMenomonee Falls, WI, US
    Full-time
    At First Citizens Bank, together we become better.We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.The Sales and Serv...Show moreLast updated: 30+ days ago
    • Promoted
    Member Service Representative (Franklin 76th)

    Member Service Representative (Franklin 76th)

    Planet Fitness Franklin OrchardFranklin, WI, US
    Full-time
    At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle.Our goal is to assist our members and our employees to reach their full potential.We are...Show moreLast updated: 30+ days ago
    • Promoted
    B2B Sales Representative

    B2B Sales Representative

    Staples, Inc.BURLINGTON, WI, US
    Full-time
    Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, s...Show moreLast updated: 2 days ago
    • Promoted
    2nd Shift - General Labor

    2nd Shift - General Labor

    Staffing Support SpecialistsJackson, WI, United States
    Full-time
    We are seeking a reliable and hardworking General Laborer to join our team in a fast-paced industrial manufacturing facility specializing in laser cutting, metal fabrication, and machining.The Gene...Show moreLast updated: 9 days ago
    • Promoted
    1st Shift Assembly

    1st Shift Assembly

    AdeccoMayville, WI, US
    Full-time
    Adecco is partnering with a local client in Mayville, Wisconsin to find reliable assembly workers on 1st shift.Mon-Fri 6am-2 : 30pm (OT may extend end time to 3 : 30pm and / or include work on Saturdays)...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative

    Customer Service Representative

    TEKsystemsDelavan, WI, US
    Permanent
    Delavan, Wisconsin, 53115-2008, United States.We’re seeking a Customer Service Representative.This role involves order entry via phone and email, managing customer expectations, and driving s...Show moreLast updated: 3 days ago
    • Promoted
    Inside Sales Representative

    Inside Sales Representative

    Staples, Inc.BURLINGTON, WI, US
    Full-time
    Quill is a valuable part of the Staples family of brands.Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, s...Show moreLast updated: 2 days ago
    • Promoted
    Member Service Teller

    Member Service Teller

    Summit Credit UnionNew Berlin, WI, United States
    Part-time
    Are you someone who thrives on meaningful conversations, loves helping others, and enjoys making everyday moments a little more fun? At Summit Credit Union, we're not just about transactions-we're ...Show moreLast updated: 3 days ago
    • Promoted
    Financial Services Representative - State Farm Agent Team Member

    Financial Services Representative - State Farm Agent Team Member

    Joe Woelfle - State Farm AgentMequon, WI, US
    Full-time
    As a Financial Services Representative - State Farm Agent Team Member with Joe Woelfle - State Farm Agent, you will successfully market the financial products that manage everyday risks.Your profic...Show moreLast updated: 14 days ago