Talent.com
Catering Manager

Catering Manager

Hy-VeeGalesburg, IL, US
8 hours ago
Job type
  • Full-time
Job description

Additional Considerations (if any) :

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description :

Job Title : Catering Manager

Department : Catering

FLSA : Non-Exempt

General Function

As a Catering Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations

Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you : Department Employees

Primary Duties and Responsibilities

  • Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
  • Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
  • Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Assists customers by : escorting them to the products they're looking for; securing products that are out of reach; loading or unloading heavy items; making note of and passing along customer suggestions or requests; performing other tasks in every way possible to enhance the shopping experience.
  • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
  • Handles and satisfies customer issues.
  • Determines department goals with store director.
  • Meets with customers and determines their needs.
  • Writes a detailed order and coordinates order with all departments involved (kitchen, bakery, delicatessen, etc.).
  • Contacts businesses and prospective customers to inform them about the catering service.
  • Develops contracts for "exclusive" Hy-Vee only caterings
  • Recommends and buys equipment with Store Directors approval.
  • Consults with customers on available rental companies.
  • Attends department Manager meetings and obtains baseline prices from them.
  • Figures retail pricing and insures correct pricing. Prepares the customer bills, extends invoices, posts invoices, and oversees department bookkeeping procedures
  • Develops and maintains standard catering practices and checks multi catering events for quality control
  • Answers phone calls and returns calls from voice mail in a timely and efficient manner
  • Develops guidelines for the departments' performance in the absence of the Manager
  • Organizes shows and events for the store, i.e. Bridal show, Holiday show. Sets up displays for events, and communicates with the events coordinator for annual events information
  • Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product
  • Understands and troubleshoots equipment and ensures maintenance is performed
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and works expected number of hours
  • Secondary Duties and Responsibilities

  • Ensures pricing is competitive in the market area
  • Attends meetings and seminars and participates in continuing education
  • Performs departmental duties as needed
  • Assists in other areas of the store as needed
  • Performs other job-related duties and special projects as required
  • Knowledge, Skills, and Abilities

  • Must have the ability to solve practical problems : non-verbal symbolism : comprehend most abstruse concepts
  • Ability to do arithmetic calculations involving fractions, decimals, and percentages
  • Possess the ability to compose original correspondence; follow technical manuals and have increased contact with people
  • Education and Experience

  • High school or equivalent experience and over one year up to three years of similar or related work experience
  • Supervisory Responsibilities (Direct Reports)

  • Instructs, assigns, reviews and plans work of others and allocated personnel.
  • Maintains standards, coordinates activities, and acts on employee problems.
  • Has the authority to recommend employee discipline, transfer, and discharge.
  • Physical Requirements

  • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
  • Must be able to perform the following physical activities : Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Working Conditions

    This position is frequently exposed to noise and occasional exposure to equipment movement hazards, temperature extremes, dirt, and cleaning chemicals / solvents. This is a fast paced work environment with significant pressure.

    Equipment Used to Perform Job

    Telephone, fax, copier, intercom system, computer, calculator, cash register, oven, steamer, catering equipment, gas grill, and delivery van

    Financial Responsibility

    Responsible for company assets, including equipment and merchandise. When sales are over $100.00 supervisor will take action.

    Contacts

    Daily contact with customers, employees, and the general public. Frequent contacts with federal / state governmental or regulatory agencies. Occasional contact with supplier / vendors

    Confidentiality

    Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

    The anticipated hourly starting wage for this position is $16.50 to $20.60 depending on experience. For information on company benefits visit the Benefits | Hy-Vee page.

    Are you ready to smile, apply today.

    Employment is contingent upon the successful completion of a pre employment drug screen.

    J-18808-Ljbffr

    Create a job alert for this search

    Catering Manager • Galesburg, IL, US

    Related jobs
    • Promoted
    • New!
    Travel Open Heart Cardiac RN - $2,430 per week

    Travel Open Heart Cardiac RN - $2,430 per week

    Anders GroupVets Row, IL, US
    Full-time
    Anders Group is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 11 / 10 / 2025 Duration : 13 weeks...Show moreLast updated: 3 hours ago
    • Promoted
    Travel Occupational Therapist (OT) in Kewanee, IL

    Travel Occupational Therapist (OT) in Kewanee, IL

    AlliedTravelCareersKewanee, IL, US
    Full-time
    AlliedTravelCareers is working with Aequor to find a qualified Occupational Therapist (OT) in Kewanee, Illinois, 61443!.Job Title : Occupational Therapist (OT) - SNF About Aequor : Established in 19...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Travel Open Heart Cardiac RN - $2,546 per week

    Travel Open Heart Cardiac RN - $2,546 per week

    Coast Medical ServiceVets Row, IL, US
    Full-time
    Coast Medical Service is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 11 / 10 / 2025 Duration : ...Show moreLast updated: 3 hours ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Holiday Inn Express & Suites GalesburgGalesburg, IL, US
    Full-time
    Reports to : Operations Manager.Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest.F; The firm...Show moreLast updated: 30+ days ago
    • Promoted
    Occupational Therapist - Travel Contract

    Occupational Therapist - Travel Contract

    Jackson Therapy PartnersKewanee, IL, US
    Full-time +1
    Skilled Nursing Facility .Make a meaningful difference as a travel OT with Jackson Therapy Partners! We’re seeking a dedicated and compassionate Occupational Therapist to help patients...Show moreLast updated: 5 days ago
    • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Border Foods LLCPreemption, IL, US
    Full-time +1
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Assistant General Manager

    Assistant General Manager

    Border Foods LLCMilan, IL, US
    Full-time +1
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show moreLast updated: 15 hours ago
    • Promoted
    • New!
    Travel Open Heart Cardiac RN - $2,206 per week

    Travel Open Heart Cardiac RN - $2,206 per week

    GetMed Staffing, Inc.Vets Row, IL, US
    Full-time
    RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 11 / 10 / 2025 Duration : 13 weeks 40 hours per week Shift : 8 hours, days...Show moreLast updated: 3 hours ago
    • Promoted
    Travel Cardiovascular ICU Registered Nurse - $2,452 per week

    Travel Cardiovascular ICU Registered Nurse - $2,452 per week

    American TravelerVets Row, IL, US
    Full-time
    American Traveler is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : ASAP Duration : 13 weeks ...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    Travel Open Heart Cardiac RN - $2,466 per week

    Travel Open Heart Cardiac RN - $2,466 per week

    Genie HealthcareVets Row, IL, US
    Full-time
    Genie Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 11 / 10 / 2025 Duration : 13 w...Show moreLast updated: 6 hours ago
    • Promoted
    Travel Cardiovascular ICU Registered Nurse - $2,120 per week

    Travel Cardiovascular ICU Registered Nurse - $2,120 per week

    CrossMedVets Row, IL, US
    Full-time
    CrossMed is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : ASAP Duration : 13 weeks 36 hours ...Show moreLast updated: 21 days ago
    • Promoted
    • New!
    Travel Open Heart Cardiac RN - $2,232 per week

    Travel Open Heart Cardiac RN - $2,232 per week

    CrossMedVets Row, IL, US
    Full-time
    CrossMed is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 11 / 10 / 2025 Duration : 13 weeks 40 ...Show moreLast updated: 3 hours ago
    • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Skyline Med Staff AlliedKewanee, IL, US
    Full-time
    Skyline Med Staff Allied is seeking a travel Occupational Therapist for a travel job in Kewanee, Illinois.Job Description & Requirements. Join the Top- Rated Travel Healthcare Team!.Skyline Med ...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Cardiovascular Operating Room (CVOR) Registered Nurse - $3,072 per week

    Travel Cardiovascular Operating Room (CVOR) Registered Nurse - $3,072 per week

    Anders GroupVets Row, IL, US
    Full-time
    Anders Group is seeking a travel nurse RN CVOR for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVOR Discipline : RN Start Date : ASAP Duration : 13 weeks 40 hour...Show moreLast updated: 7 days ago
    • Promoted
    Travel Cardiovascular ICU Registered Nurse - $2,446 per week

    Travel Cardiovascular ICU Registered Nurse - $2,446 per week

    Genie HealthcareVets Row, IL, US
    Full-time
    Genie Healthcare is seeking a travel nurse RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 10 / 27 / 2025 Duration : 13 w...Show moreLast updated: 1 day ago
    • Promoted
    Travel Adult Cardiac Stepdown RN - $2,203 per week

    Travel Adult Cardiac Stepdown RN - $2,203 per week

    Planet HealthcareVets Row, IL, US
    Full-time
    Planet Healthcare is seeking a travel nurse RN Cardiac Stepdown for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : Cardiac Stepdown Discipline : RN Start Date : 10...Show moreLast updated: 1 day ago
    • Promoted
    Travel Cardiac Intermediate (Stepdown) RN - $2,203 per week

    Travel Cardiac Intermediate (Stepdown) RN - $2,203 per week

    Planet HealthcareVets Row, IL, US
    Full-time
    Planet Healthcare is seeking a travel nurse RN Cardiac Stepdown for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : Cardiac Stepdown Discipline : RN Start Date : 10...Show moreLast updated: 5 days ago
    • Promoted
    Catering Manager

    Catering Manager

    Hy-VeeMilan, IL, US
    Full-time
    Additional Considerations (if any) : .At Hy-Vee our people are our strength.We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and commi...Show moreLast updated: 5 days ago
    • Promoted
    Travel Adult Cardiac Stepdown RN - $2,326 per week

    Travel Adult Cardiac Stepdown RN - $2,326 per week

    Genie HealthcareVets Row, IL, US
    Full-time
    Genie Healthcare is seeking a travel nurse RN Cardiac Stepdown for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : Cardiac Stepdown Discipline : RN Start Date : 10 / ...Show moreLast updated: 6 days ago
    • Promoted
    Travel Cardiovascular ICU Registered Nurse - $2,272 per week

    Travel Cardiovascular ICU Registered Nurse - $2,272 per week

    GetMed Staffing, Inc.Vets Row, IL, US
    Full-time
    RN CVICU for a travel nursing job in Peoria, Illinois.Job Description & Requirements Specialty : CVICU Discipline : RN Start Date : 10 / 27 / 2025 Duration : 13 weeks 36 hours per week Shift : 12 hours, nig...Show moreLast updated: 1 day ago