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Provider Engagement Account Executive

Provider Engagement Account Executive

Texas State Library and Archives CommisionNew York, NY, United States
8 hours ago
Job type
  • Full-time
  • Permanent
Job description

Provider Engagement Account Executive

Location : Queens, NY & The Bronx, NY

Work Type : Hybrid (Remote + 30-50% Field Travel)

Job Type : Full-time | Permanent

Industry : Healthcare

Salary Range : $115,000 - $120,000 / year

Position Overview

The Provider Engagement Account Executive develops strategic partnerships between Centene's health plan and contracted provider networks to ensure high-quality care delivery for members. This role focuses on value-based care initiatives, provider performance optimization, and relationship management at both operational and executive levels. The position is hybrid, requiring frequent local travel (4 days / week) to meet with providers across Queens and the Bronx.

Key Responsibilities

Provider Relationship & Engagement

  • Conduct regular in-person visits with physicians to provide real-time support and performance discussions.
  • Build strong relationships with provider organizations, including C-suite leaders.
  • Serve as the primary escalation point for provider concerns, ensuring timely resolution.

Value-Based & Performance Management

  • Drive value-based care model initiatives and align providers with performance-based agreements.
  • Use data analytics to track provider performance; offer actionable insights to improve quality, cost efficiency, and outcomes.
  • Evaluate provider performance and create strategic plans for improvement.
  • Problem Resolution & Operational Support

  • Investigate and resolve high-dollar and high-volume claim issues.
  • Educate providers on policies, referral processes, claims submission, EDI, and platform usage.
  • Identify inefficiencies and implement corrective measures to prevent recurring issues.
  • Data Reporting & Presentations

  • Present Health Benefit Ratio (HBR) analyses and create detailed reports for Joint Operating Committee (JOC) meetings.
  • Develop performance dashboards, reports, and strategic documentation as required.
  • Leadership & Collaboration

  • Act as a lead and mentor to external representatives; coach and train field staff as needed.
  • Collaborate cross-functionally across health plan teams and external provider groups.
  • Support network management strategies to improve provider satisfaction and retention.
  • General

  • Travel locally 4 days per week.
  • Perform other duties as assigned and comply with all company policies and standards.
  • Required Qualifications

  • Bachelor's degree in a related field OR equivalent experience.
  • Master's preferred : MPH, MHA, or MBA.
  • 5+ years experience in :
  • Managed care

  • Provider relations or clinical operations
  • Quality improvement or utilization management
  • Medical group / IPA / health plan environment
  • Strong project management experience within healthcare organizations.
  • Ability to influence executive-level leaders and achieve performance targets.
  • Strong understanding of :
  • HEDIS & quality measures

  • Value-based performance
  • Cost and utilization drivers
  • Ability to synthesize and communicate complex issues to multiple organizational levels.
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