Customer Support Commercial Insurance

Job Description

Job Description

Come Grow With Us!

State Insurance USA, with locations in Fort Myers and Estero , is growing our team! We have an opportunity for someone like you to be our new Full Time Client Care Representative for our Commercial Department. You have a passion for helping others and you put that into practice by providing guidance and support to clients so their needs are satisfied. You have excellent attention to detail and enjoy the creative challenge of problem solving to ensure client satisfaction and retention. As our Client Care Representative, you bring your customer service experience in order to build rapport with clients, and are committed to pursuing continuing education to stay on the forefront of insurance industry trends.

If you have a friendly disposition and professional demeanor, apply to join our excellent team today!

Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

IRA

Paid Holidays

Appreciation lunches

Fun team building events

Weekly Team Meetings

Family Focused

Community Involvement

Collaborative Environment

Business Attire

Life Insurance

Responsibilities

Each interaction is an opportunity for you to educate and advise clients.

Utilize exemplary attention to detail to provide insurance documentation, update client information, and assist with payments.

Use skills to assist with policy changes.

Utilize negotiation skills to overcome objections.

Answer client questions, problem solve, and follow up with quality rapport building talents.

Requirements

1+ years Customer Service experience.

Professional Phone Skills essential.

Willing to obtain 4-40 Florida Property & Casualty License. Licensing assistance provided.

Strong computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.

A team player with a positive attitude and professional demeanor.

The ability to prioritize work flow and effectively multitask.