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Aftermarket Parts & Service Solutions Consultant
Aftermarket Parts & Service Solutions ConsultantViking Engineering & Development USA • Blaine, MN, US
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Aftermarket Parts & Service Solutions Consultant

Aftermarket Parts & Service Solutions Consultant

Viking Engineering & Development USA • Blaine, MN, US
7 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Be the go-to expert customers trust

Picture a day where you start by reviewing your territory in the CRM, scan fresh inquiries for parts and upgrades, and jump on a call with a plant manager to recommend the right kit to keep their line running. By lunch, you’ve coordinated a field service visit and flagged a hot prospect to the Regional Sales Manager for a new machine opportunity. In the afternoon, you prep for an industry trade show, then wrap up by checking in with longtime customers to ensure their operators and maintenance teams have what they need to perform at their best.

That’s a snapshot of life at Viking Engineering and Development —a company with half a century of trust in automated nailing solutions. For 50 years, Viking has been the name customers rely on. In this role, your technical depth and customer-first mindset make you the trusted advisor for everything aftermarket.

What you’ll own

  • Drive sales of parts, upgrade kits, field service, and operator / maintenance training
  • Represent Viking at industry trade shows and events to build pipeline and brand presence
  • Proactively conduct sales calls and keep opportunities current in the CRM
  • Support existing customers and product lines; act as the voice of the customer internally
  • Travel to visit current and prospective customers to strengthen relationships
  • Build, nurture, and expand long-term customer partnerships
  • Hit revenue and margin goals consistently
  • Help resolve product-related complaints with urgency and care
  • Partner closely with Field Service and cross-functional teams to deliver outstanding service
  • Collaborate with Regional Sales Managers (Equipment Sales), passing qualified leads for new machinery, and work with internal stakeholders to increase sales and market share

What you bring

  • 2+ years in capital equipment sales and / or service; experience in the pallet or wood industry preferred
  • Hands-on understanding of mechanical and electrical machine functions
  • Proven experience generating and managing leads through a CRM
  • Clear written and verbal communication, strong self-motivation, and solid organizational skills
  • Valid driver’s license with a clean driving record
  • Tools you’ll use

  • Dynamics 360 CRM for lead management
  • Microsoft Office Suite : Word, Excel, Access, Publisher, PowerPoint, Outlook
  • Travel

    Plan for approximately 50% travel, both domestic and international, for customer visits, business needs, and trade shows / events.

  • Pay and benefits
  • This is a full-time exempt position. The typical schedule is standard business hours with occasional hours on nights and weekends as business needs dictate.

    Compensation & Perks

    Base compensation starts at $80,000–$120,000, depending on relevant experience and skills, plus a commission incentive.

    Viking’s benefits include :

  • Health, Dental, and Vision Insurance
  • STD, LTD, Basic and Voluntary Life Insurance
  • HSA and FSA options
  • 401(k) matching
  • Paid Time Off and Paid Holidays
  • Mileage and Travel reimbursement
  • Expense account
  • If you thrive on solving customer problems and translating technical knowledge into real-world uptime, you’ll make a meaningful impact here.

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    Solution Consultant • Blaine, MN, US

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