Business Risk and Controls Officer Vice President

Business Risk And Controls Officer Vice President

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Job Overview

The Business Risk & Control Officer for Cash Services Operations is part of the broader Risk & Control function within the COO organization. The Risk & Control function is responsible for driving the Risk and Control framework and Governance across the various Operations business areas.

This R&C position covers Cash Services Operations globally, which is responsible for critical cash functions such as Global Payroll Services, Cash Management Operations and Supplier Strategy teams.

This role will work in close partnership with Cash Services Operations and Risk Management areas to assess the risk profile of Cash Services processes and develop a robust risk framework that proactively identifies and mitigates emerging risks.

The individual must possess an in-depth understanding of Operational Risk management and a strong grasp of the financial industry. The role also requires a deep understanding of the strategic direction of Cash Services, combined with solid practical and theoretical grounding in Risk & Control and relevant related areas.

Excellent communication skills are crucial to clearly present issues, action plans, and control environment updates to senior management in Operations, enabling informed decisions.

Responsibilities

Responsible for working with business / functional leaders in Cash Services to ensure compliance with applicable regulatory & policy requirements.

Work closely with Cash Services Operations teams, as well as Operational Risk Management (ORM), Compliance, Internal Audit, Legal, and other cross functional partners to assess and strengthen the control environment.

Execute governance model, embedding practices which mitigate risk.

Establish the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

Independently assess risks for Cash Services functions and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

Prepare accurate and appropriate reporting of operational risks to senior management.

Identify emerging operational risks in the context of the current economic, regulatory and business environment and assure that measures are being taken to mitigate these risks.

Analyze operational risk data and indicators to identify areas of excessive risk, escalate situations that pose excessive risk(s), and engage with relevant functions to mitigate those risks.

Identify root causes of major internal losses and ensures actions are taken to reduce the risk of loss from similar causes.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations.

Escalate, manage and report control issues with transparency.

Coordinate and maintain team structural documentation such as team meeting decks and agendas, headcount tracking, roles and responsibilities, goals and priorities.

Qualifications

5-8+ years experience in Risk & Controls, preferably in financial services; Experience in Risk, Internal Audit, Third Party Management, Treasury and Cash Management are also preferred.

Multi-tasking : Proven capability to effectively manage multiple concurrent risk assessments, compliance initiatives, and strategic projects while navigating evolving priorities

Ability to work effectively in a cross-functional organization. Ability to balance strategic priorities with tactical actions. Proven track record and accountability in making quick decision that have an immediate impact on business financials.

Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge.

Excellent communication skills

Excellent problem-solving skills, ability to see the big pictures with high attention to critical details.

Demonstrated ability to develop and implement strategy and process improvement initiatives.

Excel Mastery : Advanced proficiency in Microsoft Excel to develop reporting, conduct in-depth data analysis, and generate actionable Risk & Control insights.

PowerPoint Storytelling : Expertise in Microsoft PowerPoint to craft compelling, senior management-level presentations that convey strategic narratives, insights, and recommendations moving beyond mere data presentation to executive-level actionable communication.