Vice President - Business Service Delivery Lead

Vice President of Business Service Delivery Technology

At Corebridge Financial, we believe action is everything. That's why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow. We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life :

• We are stronger as one : We collaborate across the enterprise, scale what works and act decisively for our customers and partners.
• We deliver on commitments : We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate : We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive : We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

The Information Technology organization is the technological foundation of our business and works in collaboration with our partners from across the company. The team drives technology and digital transformation, partners with business leaders to design and execute new strategies through IT and operations services and ensures the necessary IT risk management and security measures are in place and aligned with enterprise architecture standards and principles.

About the Role : As a key member of the Enterprise IT Business Management Team, the Vice President of Business Service Delivery Technology will be responsible for leading the planning, execution and continuous improvement of Enterprise IT's outsourced vendor relationship with the objective of maturing and optimizing the operating model.

The role includes partnering with the Vendor to ensure standardization of processes, monitoring performance and continuous improvement of overall service delivery through establishment of key metrics and ensuring continuity and performance stabilization throughout the transition as we move to steady state across 200+ Applications in the Enterprise IT portfolio.

The role requires strong expertise in overall IT service management and vendor governance.

Responsibilities :

Stakeholder Management :

Financial Management & Operational Excellence :

Technology Innovation, Development and Improvement :

Strategic Planning & Leadership :

Skills and Qualifications :

Compensation :

The anticipated salary range in the Jersey City, NJ region for this position is $135,000 to $175,000 at the commencement of employment. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered will ultimately be dependent on multiple factors, which may include the candidate's geographic location, skills, experience and other qualifications.

In addition, the position is eligible for a discretionary bonus in accordance with the terms of the applicable incentive plan. Corebridge also offers a range of competitive benefits as part of the total compensation package, as detailed below.

Work Location : This position is based in Corebridge Financial's Houston, TX or Jersey City, NJ office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

Estimated Travel : May include up to 25%.

Why Corebridge? At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.