Product Owner, Consumer eCommerce

Job Description

Job Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.

We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio.

For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people.

The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives.

In the role of Product Owner of Consumer eCommerce, you would be serving as a Business Partner to our Marketing and Sales organization in leading their goals for strong revenue growth and delighting the consumer experience while tackling complex business challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.

In this role, you will be responsible for :

• Partnering with marketing & commercial teams to understand, influence and enable both short and long-term eCommerce solution needs and helps develops strategies and plans to address those needs.
• Acting as primary point of contact for business leaders for overall BTS needs for functional area, responsible for prioritizing demand.
• Proactively identifying areas where technology could create new business opportunities, improve business processes, or gain cost efficiencies.
• Ensuring the eCommerce product roadmap is kept updated with current and future updates by facilitating a reoccurring involvement from key stakeholders to stay engaged with business and technical needs.
• Making strategic decisions that impact the business unit and / or division. Shared decision authority for business unit IT budget and project activities.
• Ensuring compliance with applicable Corporate and Divisional policies and procedures.
• Coordinating with Service Desk, BTS internal and external support partners to ensure best in class support for all applications and processes for commercial business unit(s).
• PMO and project management including forecasting resource demand and capture of business requirements.

Skills and tools you will use in this role :

Be a Strategic thinker : Understands and contributes to the business unit strategy and translates business strategy in an aligned portfolio of program roadmaps, projects, and applications.

Champions change and innovation by stimulating creativity and innovation in others.

• Have a Strong Business Acumen : Understands the retail, Consumer Packaged Goods, eCommerce space to positively influence business decisions and business needs.
• Experienced in Salesforce Commerce Cloud (Demandware) : Experience in Salesforce Commerce Cloud (Demandware) solution to implement various consumer eCommerce sites.
• Possess strong Project Management & Negotiation skills : Strong Agile project management skills with ability to effectively negotiate and manage scope.

Qualifications

Experiences that make you a strong candidate for this role :

Required :

• Bachelor's Degree with +8 years' experience; Master's Degree with +7 years’ experience; PhD with +3 years' experience.
• 5+ years of IT experience in large or midsized multinational corporation with focus on Salesforce Commerce Cloud (Demandware) delivery with a minimum of 3 full lifecycle implementations as a lead.
• Strong hands-on experience with SFRA and Site-Genesis implementations.
• 3+ years of experience with leading multiple projects
• Experience in setting IT strategy and business IT alignment.
• Excellent interpersonal skills, with the ability to foster trusting relationships.
• Strong oral and written communication skills, with experience presenting to key stakeholders.
• Strong working knowledge of project management methodologies and tools such as JIRA, Clarity
• Strong leadership skills to bring different people or groups together to solve business challenges.
• Built eCommerce product roadmaps and executed on these feature roadmaps.
• Strong hands-on experience for integrating various payment methods.

Beneficial :

• Working experience in integrating eCommerce / OMS with an ERP system like SAP.
• User experience / User Interface designs concepts and familiarity with tools like Figma, Miro etc.
• Experience with GxP validation and SLC.
• Experience with vendor management. Evidence of participation in strategic industry forums.
• Experience with supporting Salesforce Service Cloud and Marketing Cloud.
• Experience in integrating Amazon FBM / FBA models or similar marketplace selling.
• Experience as a Scrum Master within an agile development team.

Why Business Technology Solutions

For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team : we’re ready for you.

Additional Information

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.

It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.