Security Operations Center

Securitas Security Services USA Inc.

JOB SPECS :

Job Title : Security Operations Center

Wage : $21 / hr

Location : Cambridge, MA

OVERVIEW :

Our SOC Operator positions are highly sought after. If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this is a great fit for you; if not, this is an exciting introduction to a career in the security industry.

The Security Command Center Operator should have a minimum of 1(+) years security experience and have a strong knowledge of various security software programs. A working knowledge of Alarm / CCTV systems is a plus! Excellent communication skills, data entry and the ability to effectively perform in a TEAM environment is critical in this role.

Job Requirements :

Alarm Management : Monitoring and dispatching security for alarms

Handling access requests and ensuring all procedures are properly followed

Providing excellent customer service via phone and email

Dispatching first responders and / or HAZMAT teams to incidents

Situational Awareness : Monitoring global events and how they may affect our employees, assets, and product shipments

Real time monitoring of client ground shipments in the US

Sending out Event notifications to department management

Creating Security Briefings for high level events

Assisting with security investigations as required / completing incident report

ENHANCED BENEFITS

Competitive Wages

Medical Insurance (Anthem), Dental Insurance (Aetna) & Vision Insurance (VSP)

401k with Employer Matching

Paid Life Insurance

Paid Time Off

Paid Uniforms

Paid Training Upon Hire and Throughout Career

Sons and Daughters Scholarship Program

Specialized Programs for Continued Education for Security Officers

Specialized Programs to Assist in Healthy Lifestyle and Financial Wellness

Employee Assistance Programs (EAP)

Employee Discount Programs (Vehicles, Cell Phone, Cable, Appliances, Theme Park Tickets, etc.)

MINIMUM QUALIFICATIONS (Additional qualifications may be specified and receive preference, depending upon the nature of the position.)

At least 18 years of age

Reliable means of communication and transportation

Legal right to work in the United States

Ability to effectively speak, read and write English

High school diploma or G.E.D.

Willingness to participate in the company's stringent pre-employment screening process

Securitas is an Equal Opportunity Employer (EOE) - M / F / Vet / Disabilities

#MetroBoston

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

Benefits include : Retirement plan

Employer-provided medical and dental coverage

Company-paid life insurance

Voluntary life and disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.