Help Desk / Data Quality Analyst

Short Description :

The Help Desk / Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS).

Complete Description :

This role ensures that data submitted by healthcare providers is validated, standardized, and transformed into actionable insights. A strong foundation in T-SQL is essential for managing large data sets, troubleshooting data quality issues, and developing automated validation processes.

Key Responsibilities :

Perform data quality assessments on immunization records, including de-duplication, validation, and standardization.

Write and optimize T-SQL queries to analyze, clean, and transform large healthcare datasets.

Collaborate with providers, IIS staff, and public health partners to identify and resolve data submission errors.

Develop data quality dashboards, reports, and performance metrics to track provider compliance and system accuracy.

Support implementation of HL7 and IIS data exchange standards by validating message integrity and field mapping.

Investigate data anomalies, troubleshoot submission issues, and recommend process improvements.

Document data quality rules, methodologies, and best practices for internal and external stakeholders.

Preparing reports for leadership that effectively communicate trends, patterns, and predictions using relevant data.

Perform other duties as assigned.