Clinical Coordinator II / NP

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Nurse Practitioner (NP), under the supervision of the Division Chief and Administrative Director, will serve as a key provider within the Department of Urology with a focus in Urologic Oncology. The NP will deliver comprehensive clinical care to oncology patients, including diagnosis, treatment, and coordination of complex care needs. In addition, the NP will oversee the Oncology Program by supervising Oncology RNs, leading quality improvement initiatives, and developing and maintaining program policies and standard operating procedures. The NP will function as the primary clinical lead for oncology-specific patient education, survivorship planning, and multidisciplinary care coordination to ensure excellence in patient outcomes and program growth. They will also have the opportunity to participate in research and clinical trials.

Responsibilities

• Represent the Urology Division in oncology-related committees, initiatives, and institutional projects as assigned.
• Serve as the primary clinical lead for oncology-specific patient education, survivorship planning, and navigation of complex care needs.
• Monitor clinical outcomes, patient satisfaction, and workflow efficiency; report findings and implement corrective action plans as needed.
• Coordinate multidisciplinary care pathways, ensuring seamless integration of oncology services across physicians, APPs, nurses, and ancillary staff.
• Establish, maintain, and update policies and standard operating procedures (SOPs) for the Oncology Program to enhance patient safety, care consistency, and operational efficiency.
• Develop, implement, and monitor quality improvement initiatives specific to oncology care, ensuring compliance with institutional, state, and national guidelines.
• Supervise Oncology Registered Nurses (RNs), providing guidance, mentorship, and performance feedback to ensure adherence to best practices and departmental standards.
• Oversee and manage the Urologic Oncology Program in collaboration with the Division Chief and Administrative Director.

Clinical Practice :

• Communicate all clinical activities to supervising physicians.
• Perform comprehensive histories and physicals, documenting according to institutional standards.
• Assess patients using physical exams and diagnostic data, considering medical history and treatment progress.
• Write orders within the scope of state law (medications, excluding chemotherapy, non-pharmacologic therapy, diagnostic tests, etc.).
• Assist physicians in patient assessment, evaluation, and management
• Initiate approved protocols / plans.
• Monitor and assess patients during and after therapies.
• Participate in staff meetings and continuing education.
• Engage in quality improvement initiatives.
• Obtain insurance authorizations and conduct peer reviews as needed.
• Educate patients and families about disease states, treatment plans, side effects, medications, and follow-up care.
• Provide phone triage and follow-up as appropriate.
• Performs and / or assists in office-based procedures such as catheter changes, urodynamics, video urodynamics, percutaneous tibial nerve stimulation, pessary changes, and programing of sacral neuromodulation devices.
• Performs related duties & responsibilities as assigned / requested.

Epic In Basket and Communication Management :

• Responds to all Epic In Basket messages and tasks within 24-48 hours, ensuring timely communication and care coordination for both individual patient messages and those within the Urology division's shared pools.
• Proactively manages patient portal messages, telephone encounters, prescription refill requests, lab / imaging results, and inter-departmental communications received via Epic In Basket. Prioritizes urgent messages for immediate action and escalates critical concerns to the supervising physician as per established protocols.
• Utilizes Epic functionality to efficiently document patient interactions, provide clear instructions, and route messages to appropriate team members (e.g., MAs, schedulers, other specialists) to ensure seamless patient flow and continuity of care.
• Maintains a clean and organized Epic In Basket, regularly reviewing and clearing tasks to prevent backlogs and ensure all patient needs are addressed.

Documentation and Charge Capture Integrity :

• Closes all patient encounters and submits accurate, complete, and compliant charges within 48 business hours of the patient visit or service rendered.
• Ensures comprehensive and timely documentation in Epic, including but not limited to, patient history, physical exam findings, assessments, treatment plans, orders, and patient education, reflecting all services provided to support accurate billing and medical necessity.
• Applies appropriate CPT, ICD-10, and E&M codes to maximize legitimate reimbursement and maintain compliance with all billing regulations and payer guidelines.
• Actively participates in ongoing education and quality improvement initiatives related to Epic documentation, charge capture, and coding best practices to minimize revenue leakage and denials.

Team Leadership & Collaboration :

• Train new Nurses and Nurse Practitioners on departmental responsibilities.
• Participate in continuing education with nurses regarding new procedures and policies.
• Attend daily huddles with nurses to review clinic plans and address workflow issues.

Minimum Qualifications

Minimum education :

• Graduate of an ARC-NP accredited, or New York State Education Department approved NP education program

Minimum related experience :

• Bachelor's degree or equivalent in education and experience, plus four years of related experience

Minimum licensing / certification required upon start date :

• RN License and NP License in NYS
• ANCC Board Certification
• BLS Certification
• DEA Certification

Must be able to meet New York-Presbyterian Hospital credentialing requirements prior to starting.

Minimum computer skills :

Intermediate to advanced level MS Office skills, experience with EMR.

Preferred Qualifications

Preferred Qualifications

• Urology or Surgery specific experience

Other Requirements

Qualifications for Candidates include but are not limited to the following :

• Proficiency with technology and social media platforms.
• Effective interpersonal and communication skills required.
• Working knowledge of provider billing and documentation requirements is a must.
• Demonstrated ability to work well with physicians.
• Ability to work under pressure with multiple and competing deadlines required and have excellent communication skills, written and oral.
• Must be highly organized, with excellent communication and follow-through skills.
• Must have a proven record of ability to work as part of a team, with administrative, clinical research, and financial staff.
• Experience utilizing Epic EMR

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.