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Technical Account Manager

Technical Account Manager

Rec GenSan Francisco, CA, United States
16 hours ago
Job type
  • Full-time
Job description

Overview

About the Role : I’m partnered with a fast-growing AI company building fraud prevention technology used by some of the world’s largest online platforms. They’re now looking for a Technical Account Manager to join their foundational Customer Success team. You’ll be the bridge between customers and the product, ensuring enterprise clients get the maximum value from the platform. This role is perfect for someone technical who thrives in customer-facing work and wants to have real impact at an early-stage AI company.

What You’ll Do

  • Serve as the trusted advisor for enterprise customers, ensuring adoption and long-term success.
  • Translate complex technical challenges into actionable solutions using the company’s AI platform.
  • Partner with engineering and product teams to resolve technical issues quickly.
  • Provide expert guidance on data integrations, APIs, monitoring, and pipeline management.
  • Act as the voice of the customer internally, influencing product roadmap and strategy.
  • Drive customer satisfaction and expansion through strong technical and relationship skills.

What We’re Looking For

  • 4+ years in a customer-facing technical role (TAM, Solutions Engineer, Implementation, or similar).
  • Strong technical foundation — SQL, Python, APIs, and data pipelines.
  • Ability to communicate complex technical concepts clearly to customers.
  • Hands-on problem solver who thrives in a startup environment.
  • Bonus : experience with AI / ML or Trust & Safety systems.
  • The Details

  • Location : On-site in San Francisco (local Bay Area candidates only).
  • Salary : $130k – $210k + equity (0.50% – 1.00%).
  • Visa : TN sponsorship available, H1B not offered.
  • Base pay range : $130,000.00 / yr - $210,000.00 / yr

    Compensation : $130k – $210k base + equity

    Apply Now

    How to Apply

    If you’re a technical problem solver who enjoys working directly with customers and wants to make the internet safer, please send your resume to be considered.

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    Technical Account Manager • San Francisco, CA, United States

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