Talent.com
Client Service Associate
Client Service AssociateB. F. Saul Company • Bethesda, Maryland, United States, 20814
No longer accepting applications
Client Service Associate

Client Service Associate

B. F. Saul Company • Bethesda, Maryland, United States, 20814
30+ days ago
Job type
  • Full-time
Job description

Client Service Associate

Company Overview :

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. Located just outside of Washington D.C., the firm specializes in unique thematic investment research and asset management. Chevy Chase Trust offers clients direct access to decision-makers and is built to put clients and client success over everything else. From thematic investment management to estate and financial planning, we show our commitment to inventive thinking and client service.

Our global, macroeconomic outlook means we do much more than observe and follow trends. Instead, we seek out ideas. It takes more than one kind of person to contribute to this culture. It takes all kinds of people thinking in unconventional wayswith a singular focus.

Position Summary

We are seeking a highly motivated and detail-oriented Client Services Associate to join our team. This role is essential to ensuring exceptional service delivery to our clients by supporting day-to-day account operations and administrative functions. The ideal candidate is organized, completes administrative duties accurately and thrives in a fast-paced environment where multitasking and prioritizing competing demands are key to success.

Supervisory Responsibilities This position has no direct supervisory responsibilities.

Summary of Competitive Benefits & Perks :

  • Health / Medical Insurance including Dental and Vision
  • 401(k) with company match
  • Paid time off
  • Bonus / Target Incentive
  • Tuition Reimbursement
  • Complimentary usage of modern in-house fitness center
  • On-premise full-service dining center discounts
  • Discounts via the companys EAP
  • Monthly Employee Recognition Programs
  • Referral bonus
  • Pre-tax transportation options
  • Plus more!

Essential Job Functions of a Client Service Associate :

  • Deliver exceptional service by communicating clearly and effectively with clients and internal team members.
  • Respond promptly to requests and inquiries, resolving issues with a client-first approach
  • Prepare and process cash contributions and distributions upon receipt of appropriate documentation, ensuring compliance and attention to detail
  • Handle client calls and assist in resolving routine questions, transactions and service requests with professionalism and precision.
  • Monitor daily cash positions and account activity; work closely with the team to resolve overdrafts and reconcile discrepancies
  • Facilitate stock transfers related to gifting transactions and ensure timely and accurate execution
  • Process retirement distributions in accordance with firm policies, procedures and regulatory guidelines
  • Utilize internal CRM platform and trust accounting system to complete administrative services including account maintenance, report generation and document management
  • Maintain organized and accurate electronic account files including trust account documentation and correspondence to ensure consistency and compliance with policies
  • Support special projects and complete assignments with minimal supervision and high attention to detail
  • Perform various administrative and operational tasks in a deadline-driven environment while maintaining a high level of accuracy and quality.
  • Required Skills and Abilities of a Client Service Associate :

  • Meticulous attention to detail and a commitment to accuracy in all tasks
  • Ability to multitask, prioritize, and manage time effectively in a high-volume, fast paced setting
  • Strong organizational and follow-through skills
  • Excellent verbal and written communication skills
  • High level of professionalism, discretion and integrity
  • Client-centric mindset with a proactive, problem-solving attitude
  • General knowledge of investment products
  • Comfortable with technology and systems; proficiency in Microsoft Office required
  • Demonstrated ability to work independently and collaboratively within a team environment
  • Required Education / Experience of a Client Service Associate :

  • 1-2 years of experience in client services
  • Bachelors Degree or equivalent work experience
  • Prior experience in wealth management, financial services or client support roles strongly preferred
  • Working Conditions / Physical Requirements / Travel :

  • This position is based in an office environment with prolonged periods of sitting at a desk and working on a computer.
  • This position does not require travel.
  • Core Company Competencies :

  • Excellence : Demonstrates a commitment to continuous improvement, innovation, and achieving the highest possible standards for performance.
  • Ethics / Integrity : Demonstrates a commitment to integrity, peer respect, and fairness. Continuously demonstrates a strong work ethic by exhibiting an indisputable drive to get the job done.
  • Results : Consistently going above and beyond to deliver exceptional results and value for the team and the organization.
  • Teamwork : Working with a common goal and contributing to a team development.
  • Core Job Competencies :

  • Customer service focus responds to customer service requests in a timely, professional, and enthusiastic manner; gives high priority to customer satisfaction.
  • Reliability Consistently good in quality and performance; ability to be trusted and depended on in ones job
  • Integrity Upholding generally accepted social and ethical standards in job-related activities and behaviors.
  • The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of Chevy Chase Trust's total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.

    Chevy Chase Trust is proud to be an equal opportunity workplace. We foster an environment that recognizes employees unique skillsets and ensure that all employees have an equal opportunity to grow and advance.

    If you are a candidate in need of assistance or an accommodation in the application process, please contact corporate.resumes@bfsaul.com or 301-986-6000.

    Equal Opportunity Employer / Veterans / Disabled

    $55,000 - $70,000 a year

    Compensation details : 55000 Yearly Salary

    PId07ad2f1b0bb-30511-38811848

    Create a job alert for this search

    Client Service Associate • Bethesda, Maryland, United States, 20814

    Related jobs
    Client Executive

    Client Executive

    Signers National • Washington, DC, US
    Full-time
    Signers National is a leading insurance platform that provides a range of brokerage and underwriting services to organizations of all sizes. Starting in 2008 as a small retail broker focused on nonp...Show more
    Last updated: 29 days ago • Promoted
    Client Associate- Financial Advisory

    Client Associate- Financial Advisory

    Sparks Group • Frederick, MD, US
    Permanent
    Job Summary / Company : Are you the kind of person who remembers everyone’s birthday, color-codes your calendar, and somehow always manages to juggle 47 tasks without dropping a ball? Do people ...Show more
    Last updated: 30+ days ago • Promoted
    Client Services Associate

    Client Services Associate

    Aurora Ripple Enterprises • Falls Church, VA, US
    Full-time
    We are looking to fill an immediate need for a Client Services Associate to join our dynamic team.This position favors individuals who have exceptional people skills and a passion for customer serv...Show more
    Last updated: 30+ days ago • Promoted
    Dealing Client Services (DCS) Associate

    Dealing Client Services (DCS) Associate

    Monex USA • Washington, DC, US
    Full-time
    Dealing And Client Service Associate I.Since 1999, Monex USA has provided corporate clients with the best foreign exchange (FX) and international payment solutions in the industry.Monex USA guides ...Show more
    Last updated: 30+ days ago • Promoted
    Client Associate

    Client Associate

    Raymond James Financial • Frederick, MD, US
    Full-time
    At Covenant Capital, we pride ourselves on our deep relationships with clients and our high standard of care.The Client Associate is your opportunity to be an integral part of a close-knit team, di...Show more
    Last updated: 14 days ago • Promoted
    Client Service Associate I - NWFA

    Client Service Associate I - NWFA

    Northwest Federal Credit Union • USA, Virginia, Herndon
    Full-time
    The Client Service Associate I provides direct support to the Wealth / Financial Advisor(s).The CSA's job is to help enhance the client experience by servicing the client's needs and providing admini...Show more
    Last updated: 2 days ago
    Private Wealth Management Registered Client Service Associate • •

    Private Wealth Management Registered Client Service Associate • •

    Morgan Stanley • Baltimore, MD, US
    Full-time
    Registered Client Service Associate (CSA).Registered Client Service Associates (CSAs) help shape the future of service by modernizing the client experience through an elevated standard of care.The ...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Associate

    Client Service Associate

    B.F. Saul Company • Bethesda, MD, US
    Full-time
    Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions.Located just outs...Show more
    Last updated: 30+ days ago • Promoted
    Registered Client Service Associate - Washington, DC

    Registered Client Service Associate - Washington, DC

    Raymond James Financial • Washington, DC, US
    Full-time
    Registered Client Service Associate.Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic ...Show more
    Last updated: 14 days ago • Promoted
    Account Associate Client Services

    Account Associate Client Services

    DCI Group • Washington, DC, US
    Full-time
    Account Associate Client Services.Partnering with our clients, DCI provides strategic counsel and designs winning public affairs and communications campaigns around the world.Our creative soluti...Show more
    Last updated: 20 days ago • Promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce • 22210 Arlington, VA, US
    Full-time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...Show more
    Last updated: 30+ days ago • Promoted
    Private Client Relationship Associate

    Private Client Relationship Associate

    Brown Advisory • Baltimore, MD, US
    Full-time
    Private Client Service delivers highly customized and comprehensive service to our clients.As a key member of this team, the Relationship Associate will execute on a range of client requests while ...Show more
    Last updated: 2 days ago • Promoted
    Client Support Associate

    Client Support Associate

    Jackson Hewitt • Baltimore, MD, US
    Full-time +1
    Seasonal Client Support Associate.We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relat...Show more
    Last updated: 2 days ago • Promoted
    Registered Client Service Associate

    Registered Client Service Associate

    Morgan Stanley • Rockville, MD, US
    Full-time
    Registered Client Service Associate.Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams o...Show more
    Last updated: 30+ days ago • Promoted
    Registered Client Service Associate • •

    Registered Client Service Associate • •

    Morgan Stanley • Baltimore, MD, US
    Full-time
    Registered Client Service Associate.Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs) / Private Wealth Advisor(s) (PWAs) / teams on ...Show more
    Last updated: 30+ days ago • Promoted
    Registered Client Service Associate - Washington D.C. Region

    Registered Client Service Associate - Washington D.C. Region

    Citigroup • Bethesda, MD, US
    Full-time
    Registered Client Service Associate - Washington D.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the globe.At C...Show more
    Last updated: 30+ days ago • Promoted
    Associate Client Advisor

    Associate Client Advisor

    Glassman Wealth Services • Vienna, VA, US
    Full-time
    Can a company be amazing, growing, respected, and fun? This one is! And The Washington Business Journal just named us THE #1 best place to work in the Washington DC area. We are Glassman Wealth Serv...Show more
    Last updated: 30+ days ago • Promoted
    Client Service Associate

    Client Service Associate

    Jackson Hewitt • Lutherville Timonium, MD, US
    Full-time +1
    Seasonal Client Service Associate.At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.We do this with integri...Show more
    Last updated: 30+ days ago • Promoted
    Client Service AssociateNewColumbia, MD

    Client Service AssociateNewColumbia, MD

    Choreo • Columbia, MD, US
    Full-time
    Choreo is a wealth management firm built on an interconnected network of financial advisors with a shared vision servicing entrepreneurs, CPAs, and individuals with a forward-thinking approach to f...Show more
    Last updated: 30+ days ago • Promoted
    Brokerage Registered Client Service Associate - Rockville, MD

    Brokerage Registered Client Service Associate - Rockville, MD

    Truist • Rockville, MD, US
    Full-time +1
    This is an in-office position and is located at 1445 Research Boulevard, Rockville, Maryland.Responsible for the general servicing and support of the Financial Advisors. This includes administrative...Show more
    Last updated: 15 days ago • Promoted