Operations Manager- West End

Operations Manager- West End

The Operations Manager plays a pivotal role in ensuring the efficient and effective operation of a large university dining center, working under the direction of the Assistant Director and adhering to Virginia Tech Dining standards. This position is responsible for overseeing various aspects of restaurant management, including staff supervision, food handling and safety, sanitation, and guest satisfaction. The Operations Manager also plays a crucial role in leadership, training, and fostering a team environment. The Operations Manager will collaborate closely with the Assistant Director to maintain high-quality service and customer satisfaction while managing all operational and administrative aspects of the restaurant.

High school diploma or equivalent. Previous experience in restaurant or food service management. Strong leadership and communication skills. Experience with employee relations, training, and performance evaluations. Proficiency in food safety regulations, including HACCP and ServeSafe. Excellent problem-solving and decision-making abilities. Strong organizational and time management skills. Flexibility to work in a dynamic and fast-paced environment. Commitment to maintaining high standards of quality, safety, and sanitation.

Bachelor's degree in Hospitality Management, Food Service Management, related field, or significant management experience of similar position. Knowledge of Virginia Tech Dining policies. Strong leadership and communication skills.

Pay Band 4

Overtime Status Exempt : Not eligible for overtime

Appointment Type Regular

Salary $48,000 - $52,000 / year and commensurate with experience

Hours per week 40

Review Date September 23, 2025

The successful candidate will be required to have a criminal conviction check as well as a driving check with a safe driving record.

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

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