Sr. Technical Trainer- 3440258

Job Description

Job Description

Job Title :   Senior Technical Trainer

Location :   New York NY 10004

Salary / Payrate :   $120K-$145K annually or contract hourly rate (W2 / 1099), bonus and AWESOME benefits!!!

Work Environment :   Onsite /

Term :   Permanent / Fulltime

Bachelor’s degree required :   YES

Referral Fee : AMS will pay $500 should the person you refer gets hired

JOB DESCRIPTION #LI-GP1

Designs and delivers classroom, one-on-one and distance technical and soft skill training sessions to lawyers and support staff world-wide; with the possibility of domestic and international travel. Creates, edits and maintains software and system related documentation, training materials and all general IS announcements. Participates in other IS based projects as required.

Essential duties and responsibilities

Manages and supports technical training projects.

• Liaises heavily within lawyers and staff, the IT department and the branch offices.
• Works collaboratively with other departments and independently to develop and standardize course outlines and training materials for both instructor-led and online classes that can be used in the New York office and our other branch offices.
• Helps search for, evaluate, test, socialize and train new software.
• Maintains a technical training helpline – required to be the firm expert on use of firm standard software including, in particular, Microsoft Word and Excel.
• Delivers outstanding classroom training, one-on-one and distance training sessions.
• Can deliver an organized training program that may not include classroom training but introduces and trains using multi-media platforms.
• Completes needs analysis and evaluates training sessions as they relate to training requirements.
• Gathers, organizes, and edits information to include in documentation, memos and e-mails for software upgrades.
• Formulates, develops and communicates new training initiatives.
• Assists in maintaining online training registration and information database.
• Assists in new-hire candidate technical assessment provision and scoring.
• Designs, develops and maintains training documentation to include :
• User guides (quick reference cards, quick tips, software manuals)
• CBT (computer-based training)
• Online help and web pages
• Provides third level support to PC Support and other departments, technical and non-technical.

Qualifications

Desired :