Network Administrator

DAILY DUTIES / RESPONSIBILITIES :

The network administrators for these openings under the general guidance of the

assigned Agency Network Manager or lead will coordinate daily / weekly assignments

for the installation, deployment, diagnostics, and troubleshooting of the Agency's

critical enterprise wireless and network infrastructure. The network administrators will

work with Network, Security, and other IT professional groups and non-IT staff to

assist with problem resolution, mitigation of issues, and to provide technical solutions.

The network administrators will ensure assignments are completed accurately and on-

time, and regularly provide : progress, tasks, and deliverables status updates to the

assigned manager.

Specific duties and responsibilities will include but not limited to the following :

• Monitor and identify issues with Agency wireless networks and remediate
• Support wireless and network connectivity on Windows-based systems
• Support wireless and network connectivity on Mac-based systems
• Support wireless connectivity on various Tablets and Phones (i.e., Apple

devices)

instruments and supporting systems

heatmaps projecting network coverage of access points using Ekahau unit

and iPad.

o Requires comfort working on a ladder; ability to lift 40 lbs.

tasks

network connectivity technical support requests troubleshooting / resolving

most common / routine problems.

related problems

Server Hosting to ensure the appropriate level of engagement and focus is

maintained

with system / network installations and upgrades (i.e. racking equipment)

to completion.

Each selected candidate will be utilized for 40 hours per week for the duration of this

project. Job duties will require frequent site visits to remote office locations throughout

the entire state of South Carolina, and the selected applicants must be flexible to the

potential of travel days being extended beyond normal business hours.

Applicants must demonstrate good oral and written communication skills and be able

to provide effective phone, desk-side, and support via email. Applicants must be able

effectively communicate technical and project details with IT and non-IT staff and at all

levels.

Module support of the project.

agreement and / or Business Associate (BA) agreement if applicable. All web

services must be secure.

Agency's discretion, excluding state holidays, throughout the term of the

contract with any at-home / remote-work (i.e., outside the Agency) requiring

prior approval.

HIPAA training.

expectations of this agreement are met.

diverse backgrounds and at all organizational levels.

contractor must not exceed the maximum rate established for this position

described in the State contract terms.

procedures including documentation.

sole property of the South Carolina Department of Health and Environmental

Control and Contractors agree not to publish, share, or publicize without the

prior written permission of DPH.

DPH Support : DPH will provide :

REQUIRED SKILLS (RANK IN ORDER OF

IMPORTANCE) :

1. 3+ years Local Area Network

(LAN), WLAN, WAN

2. 3+ Year - Network

administration - CISCO and

PALO ALTO FIREWALL

3. 3+ YEARS CISIO IDENTIFY SERVICES

ENGINE (ISE)

4. 3+ years of Ticketing System

5. Understanding of computer and

network operating system

fundamentals (e.g., operating

systems, applications, storage,

networking)

6. Ability to climb and work on a

ladder to reach ceiling to install

wireless access points.

7. Ability to lift and move PCs,

monitors, and other equipment.

8. Valid driver's License

9. Interpersonal skills

10. Verbal communication skills,

written communication skills

PREFERRED SKILLS (RANK IN ORDER OF

IMPORTANCE) :

1. Network Certification

2. Solarwinds Orion

3. Ekahou Sidekick

REQUIRED EDUCATION : Associates Degree

in a relevant field of work or high school

diploma with equivalent work experience.

REQUIRED CERTIFICATIONS : None

INTERVIEW PROCESS (who will conduct i / v,

phone or in-person, how many rounds of

i / v's)?

One initial round of Teams video

interviews will be scheduled for the top 3

candidates after the close of the posting

SCHEDULE INTERVIEW : How soon can

you schedule an interview (date / times)?

After the closing date the top candidates

will be notified of Teams interview times.

date. If no candidate is selected a second

round of interviews will be conducted.

Skills : HIPAA