Director, Clinical Services

Director, Clinical Services

Partnering for a stronger, healthier world.

At CommonSpirit Health, we believe in the healing power of humanity. We invite you to explore our specialty areas and pursue a career in humankindness.

Employment Type : Full Time

Department : Home Health and Hospice

Hours / Pay Period : 80

The posted compensation range of $35.29 - $51.17 / hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Nursing Leadership

Travel : Yes, 50% of the time

Weekly Schedule : Varies

Shift : Day

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Responsibilities

Essential Key Job Responsibilities

• Supports CHI Health at Home's mission to exceed the expectations of our customers, associates, and shareholders in the delivery of health care and support services in a way that a caring family provides. As a member the CommonSpirit Health (CSH) family, our mission aligns and supports that of our parent health system. Supports CSH and CSH Health at Home's values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization.
• Adheres to the Corporate Compliance Program, including Confidentiality of HIPPA protected health information. Maintains confidentially of client information.
• Functions as an effective team member and contributes to the development and achievement of location and organizational goals and objectives.
• Is promptly and professionally available to assist all office and clinical staff.
• Maintains effective communication and confidentiality of information.
• Supervises and continually monitors the care provided to Infusion patients and ensures safe and therapeutically effective care. Conducts on-site nursing supervisory visits.
• Provides support and serves as a back up to the Director, Operations, as needed.
• Ensures clinical supervision of personnel in all care / service areas are provided 24 hours per day and 7 days a week. The DCS ensures all patient referrals are handled appropriately and that OASIS data input is correct.
• Responsible for the recruitment / retention, orientation, ongoing training, direction, supervision and evaluation of all nursing, medical records, intake and dietitian personnel. Assures staff competency, nursing, intake and dietitian productivity.
• Creates an "expectation of excellence" and manages performance of direct reports to maximize the value of associates' contributions towards organizational success.
• Establishes strategically aligned goals with associate.
• Encourages and creates opportunities for continuous improvement of associate by providing frequent coaching, mentoring and accurate performance feedback.
• Provides direction and support to associate to deliver quality services with a focus on organizational success.
• Ensures appropriate staffing levels are maintained.
• Recruits and retains qualified, productive and customer-focused associates.
• Interviews, hires and orients direct reports.
• Monitors recruitment / retention activities and costs.
• Provides fair and equitable treatment of all associates.
• Creates a high performing work environment characterized by transparent and open communication, mutual trust and respect.
• Provides education and training for associates in support of career goals and the organization's mission and strategies.
• Maintains positive associate morale, observable through team spirit, a sense of belonging and recognition of accomplishments.
• Supports and promotes department / branch / organization decisions.
• Responsible for directing the accurate, complete and timely provision of quality patient care and services in compliance with regulatory, operational and financial requirements.
• Ensure patient's plan of care is individualized and appropriate.
• Assures the accuracy, completeness and timeliness of clinical records in compliance with regulatory, operational and financial requirements.
• Responsible for assuring compliance with all state, federal, and ACHC regulations and standards.
• Responsible for ensuring that all HCHB clinical workflow for DCS as well as MCSs is completed and current by the end of each business day.
• Responsible for monitoring clinical outcome results; developing and implementing plans for improvement. Utilizes both SHP outcome data and company outcome data to ensure positive movement in outcome results.
• Responsible for monitoring and evaluating clinical measures of performance including, but not limited to productivity standards, documentation completion standards, and management of patient care. Develops and follows through with action plans based upon measurement results.
• Responsible for the ongoing development of clinical associate knowledge, understanding, and appropriate completion of OASIS, completion of initial and on-going physician orders, and all other clinical documentation tools.
• Responsible for the accurate, complete and timely communication of regulatory, operational and financial information to clinical and applicable office associates.
• Provides associate education leadership; with implementation assistance from the Manager, Clinical Services :
• New hire orientation.
• Aide in-services.
• General associate meetings.
• Case manager meetings.
• Formal clinical education.
• Completes assigned work flow accurately and in a timely manner.
• Actively participates in branch activities such as strategic planning, Professional Advisory Group meetings, budget development and financial performance; provides sales support when necessary.
• Performs patient visits, patient supervisory visits and shared visits with associates as needed and / or directed by Director, Operations.
• Ensures appropriate on-call coverage and participates in rotation as needed.
• Participates in office functions including intake, payer verification, payroll, billing resolution and laptop support as directed by Director, Operations.
• Acts as back up to Director, Operations.
• May serve at Administrator of Record with State Regulatory agency.

Quality

Qualifications

Are you ready to take your leadership to the next level and transform patient care? Apply today and make a lasting impact!

At CommonSpirit Health at Home, we are proud to be an Equal Opportunity Employer, promoting diversity, equity, and inclusion in every aspect of our organization. We value the unique contributions of all individuals, including minorities, protected veterans, and individuals with disabilities.

Now Hiring a Director of Clinical Services for CHI HAH Home Care Denver in Centennial, CO!

Estimated Start Date October 1st!

The Director, Clinical Services (DCS), is responsible for the planning, direction, coordination, supervision, evaluation and provision of all nursing services provided by the assigned facility location. The DCS oversees the coordination, continuity, and quality of clinical care, as well as the management of patient services and monitors, evaluates, and takes action on clinical measures of performance. The DCS participates in the recruitment of associates, and provides the supervision necessary to facilitate the provision of quality care and patient satisfaction; and leads the education, training, and development of associates.