Systems Administrator

The Systems Administrator is responsible for the stability, security, and performance of Gelson's enterprise infrastructure across retail, warehouse, and corporate environments. This hybrid role is weighted toward Systems Administration and Network Administration, with key responsibilities in server infrastructure, virtualization, backup / recovery, automation, and identity management. They maintain the computing environment by identifying system requirements, installing upgrades, monitoring system performance, and participating in research and development to continuously improve and keep up with the IT business needs of their organization. System administrators also actively resolve problems and issues with computer and server systems to limit work disruptions within the company : The position supports a collaborative infrastructure environment across Gelson's, Marukai, Vanshow, and PPRM Hawaii, while maintaining standardized, ITIL-aligned operational practices.

Essential Duties and Responsibilities : Systems Administration

• Maintain and administer Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, and secure access management.
• Manage virtualization platforms (VMware, Hyper-V) and cloud environments (Microsoft 365, Azure).
• Perform system monitoring, analysis, performance tuning, and capacity planning.
• Install and upgrade servers, operating systems, and applications; configure and manage virtual servers and integrate automation processes.
• Troubleshoot and resolve hardware and software issues, documenting problems and solutions.
• Provide documentation and technical specifications for new or upgraded infrastructure.
• Support user provisioning, folder permissions, and secure file access.
• Implement and manage automation and scripting (e.g., PowerShell) for routine tasks.
• Perform and / or coordinate regular backup operations, disaster recovery, and failover procedures.
• Act as an escalation point for Help Desk and desktop support when issues require infrastructure-level expertise.
• Upgrades system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.
• Responsible for capacity, storage planning, and database performance

Network Administration

Qualifications Education

Experience

Certifications (Preferred)

Other Requirements

Knowledge, Skills, and Abilities (KSA's) :

Technical

Communication

Interpersonal

Decision Making

Salary Range $114,149 - $135,017

Equal Opportunity Employer

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