Channel Account Representative

Inside Sales Representative

Position Summary : The Inside Sales Representative, Channel provides experienced sales support for assigned channel segments in the East region. This role provides reactive phone support, email sales support, and engages in proactive business development efforts to grow Channel Sales. This position is primarily responsible for prospecting, onboarding, and developing territory resellers. Working onsite full time is required, the team works in downtown Columbus, Ohio.

Responsibilities :

• Identifies, recruits, and onboards IT Resellers into the Vertiv Partner Program.
• Utilizes proactive calls, emails, and social media outreach to build relationships with current and potential resellers.
• Schedules and works with internal partners to deliver Vertiv Sales and Technical trainings to both current and potential resellers.
• Informs resellers on current promos, new product launches, and Vertiv Partner Program updates.
• Meets assigned territory sales quotas, objectives & key results (OKRs), and key performance indicators (KPIs).
• Coordinates selling campaigns, qualifies leads, and coordinates customer introductions. Works in partnership with other sales employees to increase sales revenue.
• Provides dedicated support to answer or coordinate responses for all requests from assigned customers. Works with internal partners to assist customers in determining the best solution for their needs.
• Attends necessary training to become educated on Vertiv's products and solutions.
• Provides basic quotes, information on product availability, pricing, and competitive portfolio cross-referencing suggestions.
• Generates, updates and tracks CRM opportunities, whether originated or assigned.
• Works with sales operations team to answer questions regarding company inventory, shipping deliveries, manufacturing timeline, etc. to ensure products and services desired can be delivered to customer given their expectation / need.
• Re-directs calls as appropriate to other departments such as technical support, services, or application engineering.
• Participates in sales events as needed to educate and promote products and services.
• Other duties as assigned.

Qualifications :

Physical & Environmental Demands :

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities :

Core Principals : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Strategic Priorities : Customer Focus. Operational Excellence. High-Performance Culture. Innovation. Financial Strength.

Behaviors : Own It. Act With Urgency. Foster a Customer-First Mindset. Think Big and Execute. Lead by Example. Drive Continuous Improvement