Principal Onboarding Consultant

A company is looking for a Principal Onboarding Consultant.

Key Responsibilities

Deliver a best-in-class customer onboarding experience and guide customers in deploying their initial use case

Drive onboarding engagement from project kick-off to completion, ensuring outstanding customer experiences and timely project delivery

Identify customer needs and tailor solutions to enhance value and optimize existing workflows

Required Qualifications

Bachelor's Degree

8+ years of customer implementation consulting or onboarding experience in the Software as a Service industry

Experience in a customer-facing consulting delivery role

Proven ability to manage and deliver multiple projects simultaneously

Experience integrating SaaS solutions with systems such as Salesforce or Microsoft Dynamics 365