Front Desk Agent / Night Audit

Job Description

Job Description

We are looking for someone to work audit from 11pm-7am Thursday-Sunday, & part time from 7a-3p & 3p-11p.

Position Summary : A front desk agent checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. Their main duties include but are not limited to : distributing room keys, verifying customers' hotel registration information, and process room payments and deposits during their stay.

Shifts Available : Full Time / Part Time, 7a-3p, 3p-11p, 11p-7a

PLEASE FILL OUT QUESTIONS IN ORDER TO BE CONSIDERED FOR POSITION

Front Desk Clerk duties and responsibilities :

• Taking, cancelling, and changing room reservation requests
• Investigating and resolving customer complaints or questions
• Processing guest departures including calculating changes and receiving payments
• Answering telephone calls and relaying messages
• Maintaining an inventory of reservations, vacancies, and room assignments
• Answering inquires about the hotel and its services through the telephone, email, or in person
• Handling wake-up calls and a myriad of other guest requests
• Strong written and verbal communication skills
• Good time management skills and ability to multitask
• Excellent organizational skills and attention to detail
• Ability to creatively solve problems
• Maintaining a well-groomed and professional appearance
• Flexibility to work in a fast-paced environment
• Bi-lingual a plus

Compensation : Depending on Experience

Typically Start at $13.50 - $14.50 with raise after 90 days -

Job Types : Part-time, Full-time

Salary : From $13.00 per hour

Benefits :

Schedule :

Experience :

Language :

Shift availability :

Work Location : In person