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Miami-Dade State Attorney's Office
VICTIM WITNESS SPECIALIST II - Victim Witness Services UnitMiami-Dade State Attorney's Office • Miami, Florida, US
VICTIM WITNESS SPECIALIST II - Victim Witness Services Unit

VICTIM WITNESS SPECIALIST II - Victim Witness Services Unit

Miami-Dade State Attorney's Office • Miami, Florida, US
30+ days ago
Salary
$35,905.92 yearly
Job type
  • Full-time
Job description

Overview:

The Victim Witness Specialist II position provides support to the “A”, “B” and “C” level Assistant State Attorneys in the Felony Judicial Divisions. This position serves as a point of contact for victims and witnesses, as well as provides guidance and support throughout the criminal justice system. The work schedule for this position is 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m., but flexibility of the work schedule is needed.

The Job Responsibilities are:

  • Preparing weekly availability lists for trial
  • Assessing victims’ needs and making appropriate referrals to community resources for victims’ assistance
  • Providing information to victims and witnesses on their rights and the criminal justice system
  • Sending mandatory trial subpoenas
  • Preparing witness locates
  • Coordinating the appearances of victims and witnesses for depositions, satellite depositions, and court hearings
  • Assisting the Assistant State Attorneys when preparing for trial
  • Performing phone contact with victims and witnesses
  • Performing other related duties as assigned

The Minimum Requirements are:

  • Bachelor’s Degree or,
  • Associate Degree and one (1) year experience with work in the area of criminal justice, social science, counseling, public contact/customer service or,
  • An equivalent combination of education and experience

The Preferred Qualifications and Skills are:

  • Fluency in English and Spanish or English and Creole
  • Having customer service experience

Specific Skills and Characteristics are:

The Successful Candidate must be able to:

  • Possess and demonstrate excellent organizational skills
  • Possess and demonstrate significant knowledge of computer programs
  • Possess and demonstrate being detailed oriented
  • Work effectively under pressure and meet stringent time constraints
  • Be a self–starter and work independently
  • Work effectively with all levels of staff and the public
  • Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public
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VICTIM WITNESS SPECIALIST II - Victim Witness Services Unit • Miami, Florida, US

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