Global Account Director, Global Strategic Accounts

Global Account Director

The Global Account Director leads the sales and account management functions for the largest global accounts in the organization. There is very high expectation for growth in these global accounts through new product and service sales and increasing levels of service as applicable. The Global Account Director will interact with all levels of management to influence and lead decision-makers and team leaders. The role is to define, lead, direct, coordinate Vertiv's Global strategy and execution for the account, working with and through lines of business, regional sales and service organizations and leadership. Teamwork with global divisions of Vertiv is of paramount importance as is the ability to work well with respected executive leaders for each client.

Responsibilities :

• Build, develop and maintain business relationships, as well as the customer satisfaction level, for the largest global accounts in the organization.
• Develop sales and business opportunities, for short and long-term goals defined as part of the corporate strategy.
• Ensure existing customer portfolio is developed and maintained at all levels to ensure positive customer satisfaction.
• Identify and apply all necessary action in the commercial and industrial market to reach sales objectives, concentrating on expanding coverage of the market segment and integrating new account opportunities.
• Contribute to the implementation of global portfolios, research, and development, maintaining and building relationships with customers.
• Lead strategic analysis and planning activities to determine the appropriate offerings and sales techniques that demonstrate value for the customer and justification for the product and service offering presented.
• Drive executive level communications while effectively persuading the audience with data and statistics that make our points clear, concise, and obvious.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of operational teams.
• Other duties as assigned.

Qualifications :

Travel Required :

Travel 50% - Extensive domestic and some international travel will be required as needed.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS : Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES

Customer Focus

Operational Excellence

High-Performance Culture

Innovation

Financial Strength

OUR BEHAVIORS

Own It

Act With Urgency

Foster a Customer-First Mindset

Think Big and Execute

Lead by Example

Drive Continuous Improvement

Learn and Seek Out Development