Claim Specialist- Field Property Inspection

Claim Specialist- Field Property Inspection

US-WA-Lacey

Job ID : 2024-36837

Type : Regular Full Time

of Openings : 1

Category : Claims and Investigation

Lacey, WA

Overview

Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

At State Farm we invest in our employees by providing a competitive Total Rewards package :

Starting Salary is $60,532.62 - $87,153.69 annually, $30.04 - $43.25 / hour. B ecause work-life-balance is a priority at State Farm, compensation is based on our standard 38 : 45-hour work week ! Salary offered is dependent on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience.

You are also eligible for :

• An annual bonus based on individual and enterprise performance
• Annual merit increases
• 401(k) contribution
• Paid Time Off (PTO), plus : 5 days of Life Leave to take care of yourself and your family, Paid Volunteer Time, and an Annual Celebration Day to celebrate what's important to you!
• Industry leading Tuition Assistance Programs
• Wellness and mental health programs
• Discounts from hundreds of retailers through our Perks at Work program

And more!

For more details visit our Benefits Summary page.

Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm.

It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

LI-XA1

Responsibilities

Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accidental and weather-related claims for homeowners, commercial properties, and large losses.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team. You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Where you'll work :

This position is located in Lacey, WA. and is responsible for servicing the following zip codes :

98542 98581 98397 98498 98433 98439 98589 98328 98499 98531 98533 98338 98580 98558 98576 98444 98597 98304 98375 98446 98582 98591 98398 98539 98565 98387 98445 98532 98330 98355 98356 98361 98564 98570 98585 98431 98593 98611 98327 98377 98438 98572 98596 98336 98513 98538

Competitive candidates should reside within this zip code territory.

Key Responsibilities :

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines
• Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home.

Additionally, there may be occasions where you will be required to travel to assist in other territories

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible schedules and may be asked to work overtime and / or irregular hours.

Candidates may be asked to work outside of their assigned territory as business needs dictate

Qualifications

• Bachelor's degree in a related field is preferred or equivalent work experience
• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims
• Strong knowledge of property insurance policies, coverage and claim handling practices
• Demonstrated knowledge of both residential and commercial building construction
• Familiarity with local regulations and compliance requirements in California
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders
• Proven effective communication skills to handle difficult / emotional conversations with a customer-minded focus
• Proven ability to assess damages, estimate repair costs, and negotiate settlements
• Detail-oriented with strong organizational and analytical skills
• Proficient in using claims management software and other relevant tools

Physical Requirements :

Physical agility to allow for : frequent lifting, carrying and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures;

ability to crawl in tight spaces

A valid driver's license is required

Preferred Skills :

• Experience in handling complex or high-value claims
• Construction background
• Water mitigation inspection
• Xactimate, XactContents

Employees must successfully complete all required training, including applicable licensing exam(s), MVRs and background checks required of various state(s).

Visit State Farm Careers for more information on our benefits , locations , and the hiring process .

State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.

Please see job description

PI239952944