Retail Sales Consultant

Join our retail team with Comcast / Xfinity, home of one of the fastest-growing and most reliable mobile service providers! Are you the go-to person among your peers for technology advice?

Always staying updated on the latest tech trends?

Comcast / Xfinity invites you to embark on the next phase of your career journey with us. We're expanding our retail team and offering a long-term opportunity with fantastic benefits from day one.

Join us and help shape the future of mobile phone sales with Xfinity, renowned for being one of the fastest-growing and most reliable mobile service providers!

The ideal candidate for this role is a tech-savvy individual who excels at connecting with customers to create a customized solution for their home and mobile platforms.

As part sales expert, part mobile phone enthusiast, our Retail Sales Consultant consistently exceed customer expectations.

What's in it for you? Take a look at our Retail Sales Consultant benefits :

• 20% off Mobile Services
• Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
• 401k- 6% match!- available after 90 days
• Paid training
• Deeply discounted Comcast / Xfinity services (cable, high speed internet, home security, etc.)
• 20% off Xfinity Mobile
• Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment- 4 weeks paid off total (160 hours) per calendar year!
• Opportunities for growth in the retail space or other areas of Comcast / NBC Universal
• Tuition Reimbursement
• NBC Universal Tickets- 4 free tickets per year

Retail Sales Consultant Compensation

• Minimum Target Compensation (Base Pay plus Targeted Commission) : $22.69 / hr +
• Uncapped commission opportunity based on your individual performance

Retail Sales Consultant Qualifications :

• Open availability for times the store is open :
• Monday- Saturday 10 am- 7 pm and Sunday 12-5 pm
• High School Degree or equivalent
• Customer service experience

Retail Sales Consultant Responsibilities :

• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products / services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed.

May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.

Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.

We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Comcast in an EOE / Veterans / Disabled / LGBT employer

Disclaimer : This information has been designed to indicate the general nature and level of work performed by employees in this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

ComRetCenBSR