SVB - Director, Relationship Management - Healthcare Banking

Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long‑term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best‑in‑class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ : FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Silicon Valley Bank (SVB), a division of First‑Citizens Bank, is the bank of some of the world’s most innovative companies and investors. SVB provides commercial and private banking to individuals and companies in the technology, life science and healthcare, private equity, venture capital and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights and connections. Learn more at svb.com.

This role is responsible for managing and enhancing the client experience for highly complex clients within the Healthcare Banking sector . The position will focus on deepening relationships with C‑Suite executives, particularly Founders, CEOs, and CFOs, while also overseeing a complex portfolio of clients, prospects, and influential market relationships. Key responsibilities include new business development, deepening of existing relationships, and the origination, advising, and negotiation of financing solutions for Commercial Bank clients. This includes cross‑selling the entire product platform, from treasury management to debt financing and private banking services, addressing both business and personal client needs.

Responsibilities

• Relationship Management and Portfolio Management – Manage a portfolio of commercial bank clients. Ensure delivery of core commercial banking products (e.g., debt financing, treasury management, FX, investments). Ensure overall general management of respective client portfolio.
• Business Development and Growth – Identify and pursue the team's business development strategy for their markets. Expand and develop continued relationships influencers, focused on CEO, CFO community in existing and prospective relationships. Lead, build and curate events that generate client value and interest. Represent the bank at all events.
• Team Leadership and Development – Mentor and develop a high‑performing team of banking professionals, fostering a culture of excellence, integrity, and regulatory compliance. Make strategic decisions regarding team performance management, goal setting, and professional development, aligning individual growth with organizational objectives. Set the standard for client interactions, internal collaborations, and ethical conduct, embodying the bank's values and compliance culture. Ensure team focus on Corporate Strategy – focusing on organizational goals and tactics to deliver on the business goals and corporate strategy.
• Strategic Planning and Decision Making – Utilize substantial decision‑making skills in negotiations and relationship building. Drive strategic decisions for business development and portfolio growth and management. Manage decisions regarding team performance and professional development.

Qualifications

Bachelor’s Degree and 6 years of experience in OR High School Diploma or GED and 10 years of experience in

Preferred Area of Experience :

For San Francisco, the base pay for this position is generally between $160,350.00 - $277,940.00. Actual starting base pay will be determined based on skills, experience, location, and other non‑discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and / or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https : / / jobs.firstcitizens.com / benefits.

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