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Technical Enablement Engineer (REMOTE USA)

Technical Enablement Engineer (REMOTE USA)

Cisco Systems, Inc.Research Triangle Park, NC, United States
10 days ago
Job type
  • Full-time
Job description

Application window is extended to close on 12 / 25 / 25

Preference for candidates local to the RPT,NC or any city in US. (remote)

What We Do

At Cisco, we are dedicated to advancing the skills of our technical sales professionals through impactful training programs. Our global Learning & Development team focuses on delivering comprehensive training across our networking, data center infrastructure, collaboration, security, and observability products. By combining technical expertise with strong facilitation skills, we create engaging learning experiences that accelerate professional development and drive success in technical sales.

Meet the team

Our team is made up of passionate professionals who are committed to driving the success of Cisco's technical sales force. We thrive on collaboration, innovation, and delivering exceptional learning experiences to our global workforce. Together, we combine technical expertise, real-world experience, and a dedication to professional development to support Cisco's mission of shaping the future of technology.

Minimum Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related technical field.
  • 5+ years of experience in technical sales or sales engineering roles.
  • Minimum 2 years of experience in technical training or facilitation.
  • 3+ years of experience with enterprise technology solutions across multiple domains, including automation and DevOps.
  • Current technical certifications in relevant technology areas.
  • 3+ years hands-on experience with implementation and troubleshooting.
  • 3+ years of experience in one or more areas such as networking infrastructure and SDN, data center technologies and cloud infrastructure, security solutions and zero trust architectures, collaboration platforms and solutions, observability / monitoring tools, and application development / DevOps skills and practices.
  • 3+ years working in SE role and / or trained SEs. Ideally experienced in Cisco or competitor Data Center technologies.

Preferred Experience

  • Ability to explain complex technical concepts clearly.
  • Experience with virtual training platforms and tools.
  • Strong presentation and public speaking skills.
  • Ability to lead group dynamics and encourage participation.
  • Experience with adult learning principles and techniques.
  • Master's degree in a technical field or education.
  • Training certifications (e.g., CTT+, CST, etc.).
  • Experience with learning management systems.
  • Background in solution architecture or technical consulting.
  • Experience with agile and DevOps methodologies.
  • Knowledge of multiple regional markets within assigned geography.
  • Why Cisco?

    At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

    Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

    We are Cisco, and our power starts with you.

    Message to applicants applying to work in the U.S. and / or Canada :

    The starting salary range posted for this position is $105,000.00 to $132,400.00 and reflects the projected salary range for new hires in this position in U.S. and / or Canada locations, not including incentive compensation

  • , equity, or benefits.
  • Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and / or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

    U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

    U.S. employees are eligible for paid time away as described below, subject to Cisco's policies :

    10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

    1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

    Non-exempt employees

  • receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
  • Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

    80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

    Additional paid time away may be requested to deal with critical or emergency issues for family members

    Optional 10 paid days per full calendar year to volunteer

    For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

    Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows :

  • .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
  • 1.5% of incentive target for each 1% of attainment between 50% and 75%;

    1% of incentive target for each 1% of attainment between 75% and 100%; and

    Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

    For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

    The applicable full salary ranges for this position, by specific state, are listed below :

    New York City Metro Area :

    $105,000.00 - $152,300.00

    Non-Metro New York state & Washington state :

    $100,000.00 - $144,900.00

  • For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
  • Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
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    Technical Enablement • Research Triangle Park, NC, United States

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