Growth Operations and Sales Enablement Manager
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Overview
Our mission is Better Health. Our passion is helping others. What's Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission?
Responsibilities
- Deal Analytics & Strategic Insights
Build and maintain analyses that inform deal strategy, including clinic revenue opportunity modeling, FFS-to-capitation comparisons, and payer / ACO evaluations.
Profile potential partner clinics and tailor insights to specific market contexts to support partnership discussions.Develop a structured intake process and service-level agreements (SLAs) for analytics requests; monitor throughput and measure impact on close rates.Create and present ROI calculators, financial forecasts, and value demonstration tools for leadership, provider partners, and sales enablement.Translate complex financial and performance data into actionable insights for executive, clinical, and field audiences.Tools & Self-Serve SolutionsBuild lightweight, user-friendly tools, templates, and dashboards (e.g., ROI calculators, ACO comparison tools, partnership summaries) that empower sales teams.
Promote adoption of tools with clear user guides, quick reference sheets, and video walk-throughs.Partner with Technology and Analytics teams to ensure tool scalability and integration with existing systems.Continuously refine tools based on field feedback, usage metrics, and win / loss analyses.Sales Enablement & TrainingDesign and lead a structured Network Development training and certification program to standardize sales readiness.
Develop and facilitate scenario-based learning, role-plays, and product training sessions to enhance field preparedness.Translate product, operational, and process updates into enablement resources (e.g., job aids, release notes, lunch-and-learns).Act as a second-level subject matter expert on BHG's operating model and platform; coach field and leadership teams to reinforce desired sales behaviors.Market Intelligence & Messaging AlignmentPartner with Sales to capture competitive intelligence and field feedback.
Collaborate with Marketing to develop battle cards, one-pagers, and market-facing content aligned with BHG's strategy and value proposition.Ensure all messaging is accurate, compelling, and consistent with BHG's data and operating model.Cross-Functional CollaborationWork across Sales, Finance, Marketing, and Product to align on definitions, assumptions, and methodologies for data-driven decisions.
Partner with internal analytics teams to develop and maintain dashboards tracking pipeline velocity, membership growth, conversion rates, and ROI.Contribute to board-level reporting and leadership presentations that communicate growth performance and strategic outcomes.Continuous ImprovementEvaluate the effectiveness of strategies, tools, and workflows; recommend optimizations to drive measurable improvement.
Build repeatable processes that enhance operational efficiency, speed to market, and data accuracy.Promote a culture of collaboration, accountability, and continuous learning across growth and network development functions.Position Requirements
Bachelor's degree in Healthcare Management, Business Administration, Economics, or a related field preferred.7+ years of experience in risk-based contracting, growth operations, or sales enablement with documented contributions to measurable outcomes; OR 3+ years in primary care risk-based contracting (MA / ACO) combined with 3+ years in sales, operations, or enablement.Proven success supporting provider growth and sales execution within healthcare, value-based care, or a payer / provider environment.Strong understanding of Medicare Advantage, value-based care, and risk-based contract economics.Advanced proficiency in Excel and financial modeling; comfortable working with complex payer and provider data.Experience building sales tools, calculators, and dashboards; basic SQL or data querying skills a plus.Proficiency in Google Suite (Drive, Docs, Sheets, Slides) and BI tools (Power BI, Tableau, or similar).Familiarity with ACO programs, Medicaid value-based care, quality measures, and EMR / interoperability considerations.Experience developing competitive intelligence (battle cards, market messaging) and collaborating with marketing partners.Strong communicator with the ability to translate complex data into clear, actionable insights.Analytical and detail-oriented, with a bias toward action and measurable outcomes.Able to break complex problems into scalable, repeatable solutions.Collaborative team player who thrives in cross-functional environments.Curious and proactive, always looking for ways to improve tools, training, and workflows.Appreciation of cultural diversity and sensitivity toward patient populations.Demonstrated ability to handle confidential data with discretion and integrity.Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.Must be able to operate standard office equipment such as a computer, phone, copier, and printer.Ability to communicate effectively in person, over the phone, and in virtual meetings.Occasional standing, walking, or bending as needed to carry out normal office functions.May require occasional travel to provider meetings, onboarding support, and key industry conferences (up to 25%).Must be able to lift up to 15 pounds occasionally.Key Attributes
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles.An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.Is able to work within the Better Health environment by facing tasks and challenges with energy and passion.Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.Other
Local candidate highly preferred. Hybrid work schedule (In office / Remote).
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