A company is looking for a Patient Access Pre-Service Representative.
Key Responsibilities
Pre-register patients for outpatient procedures and verify insurance information
Communicate and educate patients on their insurance benefits and financial responsibilities
Meet monthly collection targets and develop payment plans for patients as needed
Required Qualifications
High school diploma or GED is required
1-2 years of customer service and / or financial-related work experience
Excellent customer service and interpersonal skills
Clear understanding of financial counseling's impact on Revenue Cycle operations
Ability to use PC-based office productivity tools effectively
Patient Access Representative • Cleveland, Ohio, United States