Operations Compliance Coordinator
Under the direction of the Associate Director of Outreach and Operations, the Operations Compliance Coordinator is responsible for the supervision of the Team Supervisor including facility oversight, information systems, and policies and procedures. The Operations Compliance Coordinator must maintain a general knowledge of the Head Start Performance Standards, Missouri Childcare Licensing, and the JFCAC Employee Handbook.
Supervision :
- Select, train, supervise and evaluate the Team Supervisor position. Collaborate with the Team Supervisor to correct deficiencies and improve performance and recommend disciplinary action when necessary.
- Communicate areas of performance improvement to the Team Supervisor and promote training that reflects the individual Team Supervisor, and / or the team as a whole.
- Review and approve Team Supervisor time sheet and mileage.
- Schedule and complete ongoing reflective supervision meetings, in person, with each Team Supervisor on site at their assigned locations, at a minimum of once per month.
- Provide ongoing support to Team Supervisors, to support individualized professional development goals and growth.
- Perform annual and / or orientation performance evaluations for employees that are supervised.
- Provide skill development and mentoring to staff in their position by performing on-the-job training.
- Other than required attendance at a program / agency / community meetings or trainings, the Operations Compliance Coordinator must be on site at a location each day to build relationships with direct service staff & build capacity in Team Supervisor areas such as decision making, accountability of employees, conflict resolution, and / or other supervisory skills.
Facilitation Management :
Work with Team Supervisors and JFCAC Facility Maintenance to ensure that all facilities are effectively managed.In collaboration with the Associate Director of Program Services, integrate with the JFCAC IT Consultant to develop effective and efficient monitoring systems to ensure compliance with all local, state, and federal regulations specific to the following areas : Missouri Childcare Licensing, Fire, Sanitation, Safety, Emergency Planning, and Inventory Systems.Work with Team Supervisors to develop, implement, and monitor safety and emergency planning for each site.Collaborate with the Partners in Operations Coordinator to develop a system for reporting, a program self-assessment, CNA, PIR, and the follow-up reporting.Ensure that each location has a site-specific staff schedule that stays up to date on the HUB.Maintain direct oversight of relevant data as assigned per the Program Data Calendar, as it pertains to Licensing, Safety, and Facilities.Participate in staff meetings, Family Success Plans, support RAFTS when requested, and provide technical assistance in the areas of facilities and operations when necessary.Prepare and facilitate trainings for annual Pre-Service, In-Service, and professional development training days.Education and Experience Requirements :
Bachelors Degree or higher in a related field.Minimum two years of work experience in a child care, human services, business administration, communication, or a closely related field.Experience working with low-income families, children, and / or people of varied cultures.Supervisory experience required.Other Required Capabilities and Skills :
Ability to problem solve, handle crises, and work with families and staff of various cultures and low-income backgrounds.Ability to establish and maintain positive working relationships with staff, families, and community members.Must be physically able to stand, operate a computer, and lift an estimated fifty pounds.Must have a valid drivers license and be willing to travel out of community with own transportation.Advanced computer skills (Word, Excel, Outlook).This position is expected to work M-F 8 hours Monday-Thursday, and 4 hours on Fridays.