Director - Research & Insights

Director Of Research And Insights

Want a meaningful career where you can make a difference? Edward Jones sounds perfect for you. Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus : serving the client. And everyone is working to make the firm better together - as they grow as individuals. If these words resonate with you, we should talk.

Position Schedule : Full-Time

Opportunity Overview : The Director of Research and Insights will lead the development and execution of strategic research with the objective of delivering actionable insights that directly influence firm decisions and business outcomes. This role has the unique firm responsibility to understand client behaviors, preferences, needs, wants, and wishes through best-in-class primary and secondary research. The insights derived from this role will enable FA, client, and prospect decision-making across the organization, personalized marketing and experience, brand, product development, and FA satisfaction. Reporting to the Head of Martech, Analytics, and Insights, the Director will collaborate with cross-functional teams to deliver impactful insights that shape business strategies and enhance client experiences.

What you'll do :

• Develop and implement a comprehensive research strategy to deliver actionable insights in support of business objectives, and firm, client, and FA outcomes, preferences, and behaviors.
• Accountable for best in industry research of clients, prospects, and FAs to enable strategic firm decision making, and optimal Marketing and Experience execution.
• Be a thought partner for EBM and firm leaders, anticipating needs and leveraging functional expertise to add insights effective decision making. Present insights and recommendations to senior leadership and stakeholders in a clear and compelling manner.
• Partner with other areas of EBM to ensure insights are integrated into campaigns, content development, design, market and business strategies.
• Manage and evolve regular reporting of brand health and equity metrics.
• Work closely with data and analytics teams to combine quantitative and qualitative work, resulting in comprehensive insights that are impactful to the business.
• Create and maintain a repository of insights to support ongoing initiatives and decision-making.
• Lead and mentor a team of researchers and analysts, fostering a culture of innovation and excellence.
• Build capabilities within the team to leverage advanced research tools and methodologies.
• Manage research operations, vendors and governance to optimize sample, budget and efficiency of research execution and capabilities.

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts : health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program.

Hiring Minimum : $168500 Hiring Maximum : $286900

Skills / Requirements : What you'll need :

About Us : Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose : We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.