Licensed Optical Manager - Hoboken.
Job Status : Full-Time
Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team. In this role, youll use your professional skill set & product expertise to create incredible experiences for customers.
Whether youre helping longtime Warby Parker fans or first-time wearers, youll leave them excited & confident about our glasses.
Our frames are really special, after all. Take a peek at.) Acting as both a coach & team player, youll lead your stores Opticians & jump in to consult customers as needed.
Our ideal candidate is a lifelong learner whos able to embrace challenges, foster an encouraging work environment, & help Warby Parker grow.
Sound like the job for you? Read on!
What youll do : Optical duties
Optical duties
- Work directly with customers to help meet all of their eyewear needs
- Take & record measurements, adjust & fit eyewear, & execute these details with flawless accuracy
- Check that our finished eyewear meets our optical standards, as well as customer requirements & requests
- Use your expertise to explain prescription terminology & product offerings to customers
Leadership responsibilities
- Report to the Store Leader, working together to anticipate staffing needs & oversee Optician Apprentice Program participants
- Manage a team of Opticians by giving & receiving feedback, holding ongoing development conversations, & leading by example on the floor
- Uphold exceptional service standards when working with customers & implement retail experience programs that increase their loyalty & engagement
- Stay up to date with HR policies & procedures to promote a productive, safe culture in the store & leverage company resources to increase employees engagement & job satisfaction
- Support general store systems, inventory databases, & business operations
Who you are :
- A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) whos been in a management position for 2+ years
- A strong leader & mentor who exhibits model behavior, drives optical metrics, & adheres to strict optical standards
- Able to operate with a high sense of professionalism & open-mindedness when making decisions on behalf of the team
- Passionate about the eyewear & retail industries
- A clear & effective communicatoryou can break down technical terms for customers to easily understand
- Dedicated to going above-and-beyond to make customers (and your teammates!) happy
- Detail-oriented, organized, & capable of prioritizing tasks & responsibilities for yourself & your team in a fast-paced, ever-changing work environment
- Someone who takes your work very seriously, but not yourself
- Not on the Office of Inspector Generals List of Excluded Individuals / Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees :
- Health, vision, & dental insurance
- Life & AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
- And more (just ask!)
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our , which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).
About Us :
Warby Parker was founded with a mission : to inspire & impact the world with vision, purpose, & style.
We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be.
We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.
Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see.
We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home.
Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.