Computer User Support Specialist

Precise Systems is a solutions-based company, Precise Systems is focused on innovation in support of the warfighters and aligning our expertise to deliver the highest quality of service. Powered by our highly skilled workforces, we provide expert consultation on network and weapons systems acquisition programs, maintenance / modernization programs, and sustainment programs with solutions in Digital Transformation, Advanced Engineering, Physical Sciences Research, Platform Lifecycle Support, and Technical Services. Since our establishment, we have demonstrated and perfected our ability to manage the customer's needs, no matter how complex – offering exceptional service and the Precise solution.

Precise is seeking a Computer User Support Specialist to support our customer in Patuxent River, MD.

Duties :

Provide technical assistance to computer / network users in concert with appropriate helpdesk support.

Answer questions or resolve computer problems for clients in person, or via telephone or electronically.

Assist the acquiring and use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Provide assistance with the configuration and use of teleconferencing equipment to appropriate classification levels.

Required Experience :

Three (3) to ten (10) years of experience performing duties described in the functional description.

Required Education :

Bachelor's degree. Associate’s degree plus two (2) years additional work experience or four (4) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Bachelor’s Degree.

Must be able to hold and maintain a Secret security clearance. Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

Precise Systems values employee contributions, promotes diverse opportunities for professional growth, and prioritizes overall well-being. Our comprehensive professional services benefits package includes health insurance, life and accidental death and dismemberment coverage, disability insurance, retirement plans, holiday pay, employee-managed leave, and professional growth opportunities.

We recognize exceptional performance and alignment with our core values through our STAR Award recognition program.

Compensation at Precise Systems is determined by various factors, including education, experience, skills, competencies, and contract-specific requirements. The salary range for this position is $68,090.42 to $102,135.62 (annualized USD). This range represents the standard pay for this role and is just one component of Precise Systems’ total compensation package.

Precise Systems is committed to fair and equitable pay practices in alignment with applicable pay transparency laws and equal employment opportunity standards.

Precise Systems is dedicated to a shared vision and core values of Integrity, Respect, and Responsibility, which foster innovation and drive our continued success in the global marketplace. Precise Systems and its subsidiaries are Equal Opportunity / Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, status as an individual with a disability, or any legally protected status under federal, state, or local law. Visit www.GoPrecise.com for a listing of current openings and our comprehensive, employee friendly benefits summary. Precise Systems participates in E-Verify.

Required SkillsRequired Experience