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Chat Support

Chat Support

Mirror Booth Co.Chicago, IL, US
14 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Join Our Team as a Chat Support Specialist!

Are you passionate about delivering exceptional customer service and love the idea of working in a creative, fast-paced environment? At Mirror Booth Company , we believe that taking pictures is more than just capturing moments—it’s about creating unforgettable experiences. We’re looking for a friendly and detail-oriented Chat Support Specialist to help us connect with our customers and ensure their events shine as brightly as their smiles!

What You’ll Be Doing

As a Chat Support Specialist, you’ll be the first point of contact for our customers, providing top-notch support and ensuring their needs are met. Your daily responsibilities will include :

  • Responding to customer inquiries through chat in a professional and timely manner.
  • Assisting customers with questions about our photo and video services.
  • Troubleshooting and resolving customer concerns to ensure a smooth experience.
  • Keeping accurate records of customer interactions and feedback.
  • Collaborating with our team to continuously improve our customer support processes.

What We’re Looking For

We’re searching for someone with a knack for communication and a passion for helping others. Here’s what you’ll need to succeed in this role :

  • Experience : At least 1 year of experience in a customer service or chat support role.
  • Skills :
  • Strong written communication skills with attention to detail.
  • Ability to multitask and stay organized in a fast-paced environment.
  • A customer-first mindset with a friendly and approachable attitude.
  • Tech-Savvy : Comfortable using chat platforms and learning new tools.
  • Why You’ll Love Working With Us

    While we don’t offer specific benefits, working at Mirror Booth Company means being part of a team that values creativity, connection, and innovation. We take pride in creating memorable experiences for our customers, and we bring that same energy to our workplace.

    Our Culture & Values

    At Mirror Booth Company, we’re all about making moments magical. Whether it’s a wedding, corporate event, or birthday party, we strive to deliver exceptional service with a personal touch. As part of our team, you’ll join a group of passionate individuals who value collaboration, creativity, and customer satisfaction.

    Ready to Make an Impact?

    If you’re excited about helping customers and being part of a company that’s redefining photo and video experiences, we’d love to hear from you! Apply today and let’s create something extraordinary together.

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    Chat Support • Chicago, IL, US

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