PATIENT ACCESS SERVICE REP, FH - CLINIC-

Patient Access Service Representative

Location : US : WI : MILWAUKEE at our Froedtert Hospital facility. This job is ON-SITE. FTE : 1.000000 Standard Hours : 40.00 Shift : Shift 1 Shift Details : M-F 8-4 : 30pm Holidays : no Weekends : no

Job Summary : The Patient Access Service Representative (PASR) delivers an exceptional patient experience for "front of house" / patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.

Experience Description : A minimum of one year of experience as a receptionist / assistant or work in a customer service field is required. Previous experience in a healthcare setting preferred but not necessary.

Education Description : High School diploma or equivalent is preferred.

Special Skills Description : Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.

Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following : Paid time off Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available.