Cargo Terminal Manager - Ground Handling

Terminal Manager

Are you an experienced leader with a passion for managing terminal operations in a dynamic environment? As a Terminal Manager at Alliance Ground International (AGI), you will oversee all operational activities within the terminal, ensuring efficiency, compliance, and exceptional service delivery. You will play a pivotal role in maintaining operational excellence and leading your team to success.

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to over 100 airlines in 62 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5 billion kilos of cargo and over 400,000 departures annually. Our Ground division has a strong reputation in aviation services. As we continue to grow, we only look for the best in the industry.

Job Responsibilities

• Oversee all terminal operations, including cargo handling, ground support, and employee management, ensuring compliance with safety and operational standards.
• Develop and implement operational strategies to optimize efficiency and improve service delivery.
• Monitor terminal performance metrics, identify areas for improvement, and implement corrective actions as needed.
• Lead and manage terminal staff, including hiring, training, and performance evaluations.
• Collaborate with airline representatives and other stakeholders to maintain strong working relationships and resolve operational issues.
• Ensure compliance with TSA regulations, airport requirements, and company policies.
• Manage budgets, control costs, and ensure financial objectives are met for the terminal.
• Respond promptly to operational emergencies or disruptions, providing effective solutions to minimize impact.
• Prepare and present regular reports to senior management on terminal performance, challenges, and achievements.
• Promote a culture of safety, teamwork, and continuous improvement among all terminal staff.

Safety, Security, and Compliance

All AGI Team members have a responsibility and duty while at work to :

Physical Requirements

Knowledge, Skills & Abilities

Qualifications

AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part-time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.