Quality Assurance / Area Warranty Manager Hybrid

Quality Assurance / Area Warranty Manager Hybrid Location :

• In-Person Tyler, TX | Job Type : Full-Time  Pay : $65,000 - $70,000 Who We Are  At Stylecraft, building homes and communities begins with building the best team.  For nearly 40 years, we’ve proudly provided the American Dream of homeownership to families across Texas.

We’ve also been recognized as one of the Best Places to Work in Texas for six consecutive years because we live by our core values :

We Improve.  If you’re looking to join a company where your leadership matters, your contributions are valued, and your team feels like family — we’d love to talk to you.  Position Overview  Pay :

This role manages warranty service, conducts quality inspections, and supports cross-functional teams to provide a superior homebuyer experience.  What You Will Do  Conduct pre-drywall, final, and re-inspections on assigned homes.  Oversee warranty service work, coordinating with homeowners and contractors to ensure timely completion and customer satisfaction.  Schedule and manage contractor work orders, ensuring scope and quality compliance.  Maintain and enforce QA and warranty policies, procedures, and building codes.  Provide feedback to improve quality standards, installation specifications, and internal processes.  Track recurring warranty issues and report to management for continuous improvement.  Assist in training and mentoring team members as needed.  What You Will Bring  High School Diploma with 2+ years’ management experience in residential construction, repairs, and warranty processes; water intrusion and mold remediation experience preferred.  Strong customer service orientation and experience working with homeowners.  Excellent verbal and written communication skills.  TREC Licensed, Professional Real Estate Inspector, or ICC certification preferred.  Ability to perform minor home repairs and use general repair tools.  Valid driver’s license and willingness to travel.  Other Skills and Abilities  Ability to operate in a fast-paced environment, manage multiple priorities, and adapt to change.  Strong organizational skills and attention to detail.  Alignment with our core values :