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Service Manager - Southeast Region

Service Manager - Southeast Region

GE VernovaMadison, WI, US
11 hours ago
Job type
  • Full-time
Job description

Southeast Region Controls Service Manager

Come and join our powerful, unified force with the energy to change the world. Our mission is BIG. Our transformation is key bringing the right businesses together to lead the energy transition. Our team is ready.

The Southeast Region Controls Service Manager will lead a team to deliver controls retrofit projects and aftermarket solutions at customer sites throughout the region (southeast portion of the US, PR and certain Caribbean Islands). Team includes Controls Field Service Engineers, Site and Contractual Service Managers. Work with Sales, Project Management, Engineering, and Comm Ops to drive flawless execution meeting business KPI targets (EHS, Quality / Customer Experience, Revenue / Margin, etc).

Roles and Responsibilities

  • Field Service management responsible for leading and directing all active association with customer site project delivery, PO through warranty.
  • Lead and develop Field Service Engineers, Contractual Service Managers, and Team Leads
  • Work directly with customers regarding outage and scheduling, response to business issue resolution, and growth opportunities
  • Ensuring service personnel comply with corporate EHS, Quality, and Compliance policies and applicable laws and regulations

Required Qualifications

  • Bachelor's degree in engineering, business, or related discipline from an accredited college or university.
  • Minimum of 5 years of Field Service experience.
  • Minimum of 5 years' experience in Control Systems, or a controls related business.
  • Experience with ERP systems (SAP preferred, others considered)
  • Eligibility Requirements

  • Willingness and ability to travel in assigned region. Travel 20%, as required.
  • Possess a valid driver's license and passport.
  • Must reside in the US; US remote position.
  • Desired Characteristics

  • Prior experience in management role.
  • Prior field service experience with controls retrofit projects.
  • Strong customer focus, interpersonal, and computer skills
  • Ability to multi-task in a dynamic, geographically dispersed team environment
  • Experience coordinating with subcontractors
  • Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines.
  • Ability to set and meet aggressive goals and targets.
  • GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce :

  • Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.
  • A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.
  • GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.
  • Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24 / 7 nurse-based resource; and access to the Employee Assistance Program, providing 24 / 7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

    General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual.

    GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

    Relocation Assistance Provided : No

    Application Deadline : November 15, 2025

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