Digital Learning Platform Product Owner Location : Remote Duration : 6 months plus extension Overview : The Client is seeking a mission-driven Senior Product Owner to help deliver a more seamless, connected, and customer-centered product ecosystem through our Unified Product Experience (UPE) strategy.
This role will focus on identifying and bridging experience gaps across products, coordinating cross-functional teams, and ensuring our digital experiences reflect a unified vision for learner and customer success.
The ideal candidate is a connector, systems thinker, and experience advocate – able to navigate ambiguity, align diverse stakeholders, and translate research and strategy into prioritized work that drives measurable impact.
This role is a key link between product vision and execution, helping us connect the dots across touchpoints and empower users to achieve their goals through cohesive, intuitive digital experiences.
Key Responsibilities :
Backlog Ownership & Delivery Execution Own and manage a prioritized backlog aligned to UPE vision and measurable user and business outcomes.
Write user stories that reflect real user needs, informed by research and designed for cross-product consistency – with rich context and clear acceptance criteria; ensure they’re sprint-ready.
Define success metrics and partner with UX, data, and engineering to measure impact over time.
Guide iterative delivery while anticipating dependencies, ensuring design intent is maintained throughout implementation – balancing user needs, technical feasibility, and long-term maintainability.
Cross-Functional Collaboration & Facilitation Serve as the connective tissue across teams—working horizontally across platforms to ensure experiences feel seamless and integrated.
Lead sprint planning, backlog refinement, and agile scrum team ceremonies with confidence and clarity.
Partner deeply with Product Design and Research to validate assumptions, shape user experiences, and advance roadmap goals.
Represent the voice of the customer, using qualitative and quantitative insights to guide prioritization.
Advocate for mobile-first thinking and responsive design considerations throughout planning and delivery.
Strategic Framing & Problem Ownership Help define and socialize UPE design principles and experience strategy to guide backlog prioritization and solutioning.
Understand and articulate the “why” behind features – connecting sprint work to strategic themes and business impact.
Frame problems clearly, identifying where current experiences break down across products or touchpoints.
Use data and insights to identify opportunity areas and champion cohesive, outcome-oriented solutions.
Raise risks, gaps, or misalignments early, and proactively offer options to move forward.
Communication & Stakeholder Management Maintain transparency around roadmap, priorities, and delivery progress – keeping stakeholders informed on progress, timelines, blockers, and decisions.
Translate product, technical, and design complexity into simple language that can be actioned by a cross-functional team.
Drive cross-team visibility and negotiate dependencies that impact delivery.
Lead by example in setting a high bar for team engagement, execution quality, and delivery health.
Qualifications :
5+ years of experience in product ownership, digital product management, or digital experience strategy.
Deep understanding of agile methodologies, iterative delivery, and user-centered design principles.
Proven ability to work across multiple teams, systems, and products to align and deliver cohesive experiences.
Experience working with UX research and design teams to translate insights into meaningful backlog decisions.
Strong communication and facilitation skills across technical and non-technical audiences.
Strategic thinker who thrives in ambiguity and can connect day-to-day work to larger experience outcomes.
Experience with platform ecosystems, professional education, or membership-driven organizations is a plus.
Bachelor’s degree preferred.
English proficiency required. Powered by JazzHR
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Digital Product Owner • US
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