Assistant General Manager (AGM)
Carama is a vibrant new addition to the Las Vegas dining scene, delivering elevated Italian cuisine with Wolfgang Puck's signature creativity and excellence. Located in a high-profile setting and driven by a commitment to quality and hospitality, Carama blends old-world warmth with modern energy in a refined, high-volume environment.
We are seeking a dynamic, experienced Assistant General Manager (AGM) to help lead daily operations and support the General Manager in executing service, team, and financial goals. This individual must be hands-on, guest-focused, and operationally strongequally comfortable managing the floor and mentoring staff as they are driving backend systems and business metrics.
Fine dining and high-volume experience are both highly preferred. A background in Italian cuisine or concept is a plus, but not required.
Key responsibilities include :
- Support all daily front-of-house operations with a focus on smooth, elevated guest service
- Act as a leader on the floor during service, setting the tone for hospitality and professionalism
- Train, coach, and develop FOH staff to maintain standards of service, timing, and guest engagement
- Partner with the GM to achieve financial targets, labor goals, and service excellence
- Assist with scheduling, hiring, onboarding, and performance management
- Ensure cleanliness, organization, and operational readiness of all service areas
- Foster a positive, team-oriented culture rooted in accountability and respect
- Handle guest recovery with poise and professionalism when needed
- Collaborate with the culinary team to maintain flow, communication, and consistency between kitchen and dining room
Qualifications include :
3+ years of experience in a leadership role within a high-end, high-volume restaurantStrong understanding of fine dining service and guest expectationsProven ability to lead, train, and inspire a large front-of-house teamProfessional, polished, and composed under pressurePassion for hospitality and a deep sense of guest careExperience with scheduling, POS systems, and daily restaurant administrationFlexible availability, including nights, weekends, and holidaysKnowledge of Italian cuisine or wine is a plusWhy join us :
Be part of an exciting, high-profile new concept under the Wolfgang Puck Fine Dining GroupFully paid individual health, dental and vision insuranceWork in a collaborative, excellence-driven environmentCompetitive salary and bonusOpportunities for advancement within a growing restaurant groupPlus more!If you're a service-driven leader who thrives in a fast-paced, high-touch environment and is passionate about hospitality, we invite you to bring your expertise to Carama Las Vegas.