Talent.com
Account Manager

Account Manager

RNR Tire ExpressKansas City, MO, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

RNR Tire Express is a national franchise retailer that provides safe, quality tires and wheels with affordable payment options.

At RNR we have built a culture around “SERVING our customer and not just providing them customer service”. We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience.

RNR Tire Express started as a family business over 20 years ago in a small shop located in Tampa, Florida. Since then, we have grown to over 160 stores across 26 states, and continue to open more locations across the country each year. While we have expanded far beyond that little shop in Tampa, we have never lost our core value of FAMILY .

At RNR, we believe having a healthy work / life balance is critical to the success of our team. That is why we offer flexible schedules and are closed every Sunday to make sure you don’t miss out on the most important moments in life.

We also believe in rewarding our team for their hard work, which is why our hourly pay and commission structure is one of the best in the business.

An RNR Collections Specialist is a great opportunity offering a family atmosphere, great pay as well as future growth potential. We also offer affordable benefits, paid holidays and we are closed on Sundays.

JOB SUMMARY :

In an Account Manager we are looking for candidates who are dedicated, flexible, task-oriented and self-driven. This role involves meeting weekly goals and continually enhancing the customer and company’s relationship.

An Account Manager will be expected to help customers stay current with their agreed upon payment plans, helping them obtain product ownership and increase customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :

  • Oversees verification process for all new potential customers.
  • Presents rental agreement to customers, ensuring they are aware of agreement details.
  • Handling payments via cash, credit / debit card, money order, etc.
  • Continually answering and making outbound calls to customers that are delinquent on their bill while pursuing past due accounts persistently with a friendly and professional demeanor.
  • Navigating customer references to find a means of re-establishing communication with customers.
  • Occasionally handle field collections and de-installations.
  • Identifies opportunities to recapture past due business on customers returning merchandise.
  • Maintains working knowledge of company POS system and how customer histories are tracked.
  • Maintains clean and stocked work-area.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES : None.

Requirements :

COMPETENCIES : To perform this job successfully, an individual should demonstrate the following competencies :

  • Previous experience with customer service, account management, and collections.
  • Excellent communication skills – listening, understanding, and responding.
  • Detail oriented.
  • QUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION AND / OR EXPERIENCE : High school diploma or equivalent.

    CERTIFICATES, LICENSES, REGISTRATIONS : None.

    LANGUAGE SKILLS : Ability to read and interpret rental agreements. Ability to speak professionally and effectively to customers.

    MATHEMATICAL SKILLS : Ability to calculate figures and amounts such as late fees, discounts, and percentages.

    REASONING ABILITY : Ability to apply understanding to carry out instructions furnished in written or oral form.

    COMPUTER SKILLS : To perform this job successfully, an individual should have knowledge of industry standard software.

    OTHER QUALIFICATIONS :

  • Must be proactive in managing accounts by remaining aware of individual customer pay schedule.
  • Must work with an appropriate level of autonomy to develop plans to keep delinquent accounts on track.
  • Must possess a valid driver license and have a clean driving record.
  • PHYSICAL DEMANDS :

  • Prolonged periods of standing, walking, grasping with hands, and working on a computer.
  • Must be able to lift to 30 lbs.
  • WORK ENVIRONMENT : The duties of this position are performed in an office environment under temperature-controlled conditions. The noise level in the work environment is usually moderate.

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

    Create a job alert for this search

    Account Manager • Kansas City, MO, US

    Related jobs
    Account Manager

    Account Manager

    Ethos Holding Corp.Kansas City, KS, US
    Full-time
    The Account Manager is responsible for developing and maintaining business relationships with new and existing customers. Assist the Senior TM in identifying opportunities and leads within a specifi...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    AlphaGraphicsKansas City, MO, US
    Full-time
    If you are a service-driven person who thrives at building relationships then this position is for you.An Account Representative with AlphaGraphics is responsible for establishing and maintaining p...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    Safe Haven Security Services LLCRiverside, MO, US
    Full-time
    Hourly + Uncapped Commission (OTE $65,000-$110,000) on average.Additional positions unlocked with higher income potential to make an average of $130,000 to $180,000. WE'RE LOOKING FOR TOP SALES TALE...Show moreLast updated: 30+ days ago
    • Promoted
    Logistics Account Coordinator / Account Manager

    Logistics Account Coordinator / Account Manager

    Muse FreightOverland Park, KS, US
    Full-time
    Join Muse Freight, a leading company in the Transportation & Logistics industry.We are passionate about delivering exceptional service and exceeding our clients' expectations.As a Logistics...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Account Manager

    Sales Account Manager

    Chicken N PickleOverland Park, KS, US
    Full-time
    Join Our Team as a Sales Account Manager!.Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Chicke...Show moreLast updated: 30+ days ago
    • Promoted
    Account Manager

    Account Manager

    KC Fixture & Display, Inc.Kansas City, MO, US
    Full-time
    This position is responsible for prospecting, building relationships, growing new and existing business, and supporting company revenue targets. The role requires research and understanding of the c...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    VirtualVocationsIndependence, Missouri, United States
    Full-time
    A company is looking for an Account Manager.Key Responsibilities Manage assigned accounts and supervise account personnel Conduct site evaluations, quality assurance checks, and manage inventory...Show moreLast updated: 14 days ago
    Account Manager

    Account Manager

    Seaboard EnergyMission, KS, US
    Full-time
    Job Title : Account Manager - Renewable Fuels.Senior Director, Sales & Marketing.With strategically located production facilities and a robust distribution network, we serve a range of customers inc...Show moreLast updated: 30+ days ago
    Account Manager - Agribusiness

    Account Manager - Agribusiness

    Marsh & McLennan Companies, Inc.Leawood, KS, US
    Full-time
    Account Manager - Agribusiness.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people. The industry's brightest talent drive our ...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    MiQ DigitalKansas City, KS, US
    Full-time
    MiQ is looking for an Account Manager to join our team.The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the opportunity to ...Show moreLast updated: 23 days ago
    Account Manager

    Account Manager

    IMA Financial GroupOverland Park, KS, US
    Full-time
    Essential job responsibilities.Supports and demonstrates IMA's core values.Values and understands the importance of diversity, equity, and inclusion among all IMA associates.Serves as the day-to-da...Show moreLast updated: 28 days ago
    • Promoted
    Account Manager

    Account Manager

    UpdatePromiseKansas City, KS, US
    Full-time
    Become a Part of the UpdatePromise Team.UpdatePromise does more than create industry changing products.It is a place to explore potential, obliterate boundaries and push out the edges of what can b...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    National Advisors Trust CompanyKansas City, MO, US
    Full-time
    Are you looking to make a significant impact in the financial services industry.The financial services industry offers the opportunity to serve and positively impact the lives and well-being of oth...Show moreLast updated: 11 days ago
    • Promoted
    Account Manager

    Account Manager

    Farmers InsuranceKansas City, MO, US
    Full-time
    As a Farmers Agency Owner you'll join a group of business owners representing a Fortune 500 organization.Farmers Insurance has been in business since 1928, we proudly serve more than 10 million...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    Kurita America Inc.Kansas City, MO, US
    Full-time
    Kurita America is part of the Kurita Group, one of the leading water solutions providers in the world.Established in 1949, the Kurita Group is comprised of an international network of approximately...Show moreLast updated: 16 days ago
    • Promoted
    Account Manager- Strategic Account Specialist

    Account Manager- Strategic Account Specialist

    Discflo CorporationOverland Park, KS, US
    Full-time
    Do you want to work for an innovative company that’s providing manufacturing solutions to some of the world’s largest companies? Here’s your chance! Discflo’s patented pump ...Show moreLast updated: 30+ days ago
    Account Manager

    Account Manager

    JobotOverland Park, KS, US
    Full-time
    We specialize in designing engineering and manufacturing electrical products.Opportunity for growth and advancement.Competitive compensation & benefits. Collaborative work environment.The Account Ma...Show moreLast updated: 28 days ago
    • Promoted
    Account Manager

    Account Manager

    Ethos Holding CorpKansas City, KS, US
    Full-time
    The Account Manager is responsible for developing and maintaining business relationships with new and existing customers. Assist the Senior TM in identifying opportunities and leads within a specifi...Show moreLast updated: 30+ days ago