Service Advisor Automotive

Overview

We are looking for people with strong selling skills, and even stronger customer satisfaction scores.

Job Description

We are looking for people with strong selling skills, and even stronger customer satisfaction scores.

Responsibilities

• Greet customers and assist them with any inquiries
• Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
• Consult with customer on applicable service specials
• Prioritize required services, and be prepared to provide options upon request
• Document services declined and ask for follow-up on future service considerations
• Keep customer informed on completion times, service expenses, and possible changes
• Remain involved with delivery of the vehicle to customer upon completion to assure all customer concerns are addressed
• Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
• Build strong relationships with the customers
• Know the product well enough to answer characteristic and operational questions regarding the customer's vehicle

Job Requirements

Job Benefits

Company Description

Opening our doors on April 2017, Carriage Kia of Woodstock has the goal of distinguishing ourselves from every other auto dealership in Georgia as the premier location to buy and service your vehicle. Our staff is committed to providing a first-class experience to all our guests and integrating ourselves in the community here in Woodstock. "We needed a city with a strong sense of community that we could grow alongside. Woodstock couldn't have been more aligned with what we were looking for. From named one of the country's fastest growing cities to its small town feel, we knew it was the perfect place for Carriage" David B, Dealer Principal

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