Customer Communication Specialist Job at Accuserve Solutions, Inc. in Cincinnati
MediabistroCincinnati, OH, United States2 days ago
Job type
- Part-time
Job descriptionCollege degree or equivalent combination of education / experience required Prior call center or customer service experience required (property claims or insurance preferred) Availability to work evenings, weekends, or extended hours during high-volume or CAT events required Reliable high-speed home broadband internet connection is required for remote work Ability to utilize technology devices, software, and applications, with previous experience in Microsoft Office Suites preferred
A company is looking for a Customer Communication Specialist - PART TIME.
Key Responsibilities :
- Serve as the first point of contact for insureds reporting a new property loss
- Take inbound / outbound calls to collect claim details, verify information, and initiate next steps
- Document conversations and progress accurately in the claims system while maintaining high service quality
Required Qualifications :
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Communication Specialist • Cincinnati, OH, United States
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