Quality Manager

Overview

Job Purpose

The plant Quality Manager develops and maintains a strong culture of quality and food safety plant-wide. They develop and execute quality and food safety strategic initiatives for the entire manufacturing site to drive continuous improvement while delivering against internal quality measures (KPIs), external regulatory standards, and 3rd party customer requirements.

This position contributes to Kraft Heinz's vision of growing sustainably and delighting more consumers by ensuring the quality and protection of our brands, aligned with our values : we are consumer obsessed, we own it, and dare to do better every day.

Responsibilities

• Leads a large team of Quality professionals including Laboratory, Quality Compliance, Sanitation, Department Quality Supervisors, Quality Engineers, and other supporting staff.
• Collaborates with the corporate quality team and support functions to deliver quality excellence programs, driving performance in consumer complaint reduction, hold reduction, sanitation execution, and regulatory compliance.
• Utilizes industry and Kraft Heinz quality tools (RCFA, SPC, Green Belt, etc.) to improve quality and product superiority.
• Leads and implements quality and food safety KPIs to measure performance of team members, aligning with factory and business priorities.
• Drives team member engagement through leadership, career development, and conflict management.
• Builds cross-functional partnerships with plant leadership to drive quality programs with shared goals.
• Partners with corporate to drive automation and digital solutions including KHMS, Lighthouse, and future initiatives.
• Evaluates performance and competencies of plant QA staff, providing leadership training, coaching, and accountability.
• Develops work instructions and training to standardize quality processes.
• Manages the plant's Corrective Action and Preventive Action program to drive continuous improvement.
• Supports R&D plant trials and end-to-end commercialization of brand maintenance and innovation projects.
• Maintains plant GMPs, HACCP, and prerequisite programs; serves as liaison with external regulatory agencies (FDA, CFIA) during visits.
• Provides direction and subject matter expertise on plant quality activities and inquiries.
• Prepares for and leads internal and external quality audits, ensuring corrective and preventive actions are timely.
• Monitors quality systems, tools, and data sources to proactively address risks.
• Oversees record keeping for mandated quality checks, testing, sampling and sanitation activities.
• Tracks and analyzes RCFA initiatives for quality-related consumer complaints.
• Prepares and maintains relevant FSQ permitting and licensing for the plant.
• Manages departmental budgeting, purchasing and inventory of plant quality supplies.
• Serves as the plant lead for company quality and manufacturing initiatives including KHMS implementation.
• Develops strong relationships with key suppliers and vendors.
• Communicates effectively across factory and corporate leadership.

Qualifications

Work Environment & Schedule

This position is a Manufacturing plant environment with heavy machinery and equipment. Availability to support a 24-hour / 7-day week operation for critical issues if needed.

Location

Davenport Plant (New)

Compensation & Benefits

New Hire Base Salary Range : $118,400.00 - $148,000.00

Bonus : This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits : Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future. Benefits details are governed by the applicable plans.

Wellbeing : We offer events, resources, and learning opportunities that support physical, social, emotional, and financial well-being.

Equal Employment Opportunity : Kraft Heinz is an Equal Opportunity Employer. In order to ensure reasonable accommodation for protected individuals, applicants who require accommodation may contact NAZTAOps@kraftheinz.com for assistance.

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