LAuberge De Sedona Resorts and Spa - Front Desk Manager OEM

LAuberge De Sedona Resorts and Spa - Front Desk Manager OEM

Join Our Team as a Front Desk Manager!

About Us

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If youre a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!

KEY SKILLS / RESPONSIBILITIES

• Customer Service Orientation : Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
• Leadership and Supervisory Skills : Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Problem-Solving Ability : Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
• Communication Skills : Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen : Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

Our Resort L'Auberge de Sedona is the luxury, four-star resort that our guests seek out. Situated on the banks of Oak Creek in the heart of Sedonas famed Red Rock country, LAuberge de Sedona is a place where guests celebrate, connect, heal, and relax. Taking inspiration from the resorts location on Oak Creek, L'Auberge de Sedona has 62 luxury cottages and 21 lodge-style guest rooms allowing for a resort within a resort experience or tranquil seclusion. Guests of our Sedona, AZ luxury resort dont have to go far to experience whats recognized as One of the Top Ten Restaurants in the Southwest by Cond Nast Traveler at the resorts on-property restaurants, Cress on Oak Creek and Etch Kitchen & Bar, or experience true rejuvenation at the LApothecary Spa. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And its this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions :

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